Commercial Operations Analyst📣 Job Ad

About MOZN

MOZN is an Enterprise AI company focused on enabling organizations to make informed decisions in Financial Crime Prevention and Enterprise Knowledge Intelligence. The company operates with a diverse, collaborative team dedicated to building AI that delivers business value, fosters trust, and empowers organizations through augmented intelligence. MOZN's culture emphasizes the pursuit of excellence and meaningful impact.

Role Summary: Salesforce Administrator

MOZN is seeking an experienced Salesforce Administrator to join its Commercial Operations team in Riyadh, Saudi Arabia. This full-time role is central to driving user adoption, automating business processes, and ensuring the Salesforce platform serves as the primary source of truth for customer and pipeline data. In line with Saudization requirements, MOZN is prioritizing Saudi national candidates for this position.

Key Responsibilities

• Salesforce Administration: Manage and maintain Salesforce configuration, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types. Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability. Monitor system usage, adoption, and performance, identifying areas for improvement.
• Business Support & Optimization: Act as the primary contact for Salesforce-related questions, issues, and enhancement requests. Translate business requirements into scalable Salesforce solutions. Build and maintain reports and dashboards to support sales performance and executive reporting. Support lead, opportunity, account, and pipeline management processes.
• Governance & Best Practices: Ensure adherence to Salesforce best practices, security standards, and data governance policies. Create and maintain user documentation, training materials, and process guides. Support onboarding and ongoing training for Salesforce users.

Required Experience and Qualifications

The ideal candidate will be an experienced Salesforce Administrator with a proven ability to manage and optimize Salesforce platforms. A strong understanding of Salesforce configuration, data management, and business process automation is essential for this role.

Benefits and Work Environment

MOZN offers a professional work environment where individuals are given responsibility and trust to achieve results. Benefits include competitive compensation and top-tier health insurance. The company fosters a dynamic workplace alongside professionals in AI, promoting a culture that values diversity and empowers individuals to perform effectively.

Join Our Team

Join MOZN in Riyadh to contribute to shaping intelligent enterprises within the Middle East's evolving technology landscape. This full-time position offers the opportunity to work with a team focused on world-class AI solutions.