Core/Reservation Agent📣 Job Ad

About Four Seasons Hotel Riyadh

Four Seasons Hotel Riyadh, situated in the iconic Kingdom Tower, stands as an architectural landmark in Saudi Arabia's capital. The hotel features redesigned interiors that incorporate authentic Saudi heritage and craftsmanship. It offers 276 rooms, including 39 luxurious suites, and three exceptional restaurant venues with a collective seating capacity of 250 guests. Event facilities, including a Ballroom and Meeting Rooms, provide 7,213 square meters (77,640 square feet) of space. The hotel's spa offers 8 treatment rooms for male guests and 1 for female guests, alongside high-end facilities and a meticulously outfitted fitness center, supported by a dedicated team of 25 colleagues.

The Role of Core/Reservation Agent

As a Core/Reservation Agent at Four Seasons Hotels (KSA) in Riyadh, you will be an integral part of the team, working full-time to deliver exceptional customer service. This role focuses on ensuring every guest receives dedicated care and attention, contributing significantly to the overall guest experience. The agent manages responsibilities across core operational, sales, and rooms divisions.

Key Responsibilities

• Deliver exceptional customer service and exceed guest expectations.
• Ensure every guest receives the utmost care and attention.
• Manage responsibilities across the Core, Sales, and Rooms divisions.

Required Qualifications and Skills

• College education or equivalent experience.
• Comprehensive computer and analytical skills.
• Superior guest service and salesmanship skills.
• Proven success in a previous rooms division management position.
• Ability to manage multiple tasks effectively.
• Ability to improve efficiency and productivity.
• Commitment to the Golden Rule: Do unto others as you would have them do unto you.

Compensation and Work Environment

This full-time position is based in Riyadh, Saudi Arabia, offering a competitive net salary within a tax-free environment. The role operates within a team-oriented setting focused on guest satisfaction and operational excellence.

Application Information

Candidates who meet the outlined qualifications are invited to apply for this Core/Reservation Agent role. We appreciate your interest in joining Four Seasons Hotels (KSA).