img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join our team at a dermatology and cosmetology clinic in Northern Riyadh as a customer service specialist!

We are looking for an enthusiastic and qualified individual to provide exceptional customer service. In this role, you will be responsible for:
  • Receiving and professionally responding to customer calls and inquiries.
  • Resolving customer issues and providing appropriate support.
  • Accurately recording data and updating customer information.
  • Following up on customer requests and ensuring their complete satisfaction with the service.

Requirements:
  • Relevant educational qualification (diploma or bachelor's degree).
  • Excellent communication skills.
  • Full proficiency in Microsoft Office programs.
  • Previous experience in customer service is preferred.

If you are interested, please send your CV to the email address mentioning the job title.

Requirements

  • Open for all nationalities
  • No experience required
Saud

Similar Jobs

Customer Complaints Clerk

📣 Job Ad

Red Sea Global

Full-time
Join Red Sea Global as a Customer Care Specialist!

As a Customer Care Specialist, you will be the primary point of contact for clients engaging with our Destination Management Company (DMC). Your role is crucial in building strong client relationships while delivering an exceptional customer experience.

Key Responsibilities:
  • Customer Communication: Efficiently handle a high volume of inbound calls, emails, and WhatsApp messages, ensuring prompt and effective responses.
  • Sales Opportunities: Identify and generate sales opportunities while upselling services tailored to guests' unique needs.
  • Booking Management: Manage bookings accurately, preparing sales proposals to meet and exceed sales targets.
  • Customer Support: Understand customer requirements, address complaints quickly, and deliver personalized experiences for VIP customers.
  • Administrative Tasks: Maintain accurate records, analyze customer feedback, and ensure timely resolution of pending issues.

Qualifications:
- Bachelor’s degree or diploma in a relevant field.
- Minimum of 1 year of experience in a similar role.

Skills Needed:
  • Proficiency in English.
  • Strong customer focus with excellent problem-solving skills.
  • High attention to detail.
  • Proactive attitude and ownership.
  • Ability to manage high volumes of inquiries.
  • Exceptional interpersonal skills.

breifcase0-1 years

locationRiyadh

7 days ago

Customer Complaints Clerk

📣 Job Ad

Al Wefaq Foods

Full-time
Job Vacancy Announcement
A leading food company in Riyadh is seeking to hire a Customer Service specialist with the following requirements:

Job Summary:
  • Serving customers, ensuring they receive a seamless, personalized experience.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Skills:
  • Proficiency in the English language.
  • Analytical Skills.
  • Problem-solving skills.
  • Time management skills to ensure efficiency in production and quality.
  • Management skills.
  • Proficient with Microsoft Office Suite or related software.

Years of Experience:
  • At least one year of experience.

إذا كنت تجد في نفسك الكفاءة والطموح، نرحب بانضمامك إلى فريق عملنا.

breifcase0-1 years

locationRiyadh

7 days ago

Customer Complaints Clerk

📣 Job Ad

Ninja 🥷🏽 نينجا

Full-time
Join Us as a Customer Care Agent!
At Ninja 🥷🏽 نينجا, we're dedicated to ensuring an exceptional customer experience through timely, professional, and effective chat support. As a Customer Care Agent, you will address customer inquiries and resolve issues, all while striving to enhance the customer experience.

Responsibilities:
  • Customer Support: Respond promptly to customer inquiries through chat, maintaining a friendly and professional tone. Assist customers with questions about order status, product details, troubleshooting, and general inquiries.
  • Problem Resolution: Identify customer needs, provide accurate solutions or escalate issues, and follow up to ensure customer satisfaction.
  • Collaboration & Teamwork: Work closely with cross-functional teams to ensure high levels of customer satisfaction and participate in team meetings and training.
  • Continuous Improvement: Stay updated on company products and contribute feedback to enhance service quality.
  • Documentation & Feedback: Document customer interactions in CRM tools and suggest process improvements based on feedback.

Requirements:
  • High school diploma or equivalent; an associate's or bachelor's degree preferred.
  • Previous customer service experience, especially in chat support.
  • Strong written communication skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Proficiency with chat software and CRM tools is an asset.
  • A passion for delivering excellent customer service.

breifcase0-1 years

locationRiyadh

8 days ago