Customer Project Manager📣 Job Ad

About the Role

Ericsson is seeking a Customer Project Manager (CPM) to lead assigned customer projects. This full-time role is based in Riyadh and requires 2-5 years of relevant experience. The primary objective is to ensure project goals are met, customer expectations are fulfilled, and customer relations are managed effectively within the contract scope.

Key Responsibilities

• Establish the project plan baseline, including defining project scope, securing necessary resources, and planning and supervising all activities.
• Drive project execution by tracking activities, supervising, and handling changes, conflicts, and critical issues.
• Manage project finances, ensuring financial system monitoring and actively seeking to improve top and bottom lines.
• Handle customer and partner engagement, building confidence and trust, and ensuring project progress.
• Secure delivery compliance with both contractual and business case requirements.
• Mentor the project team and support their professional growth.
• Identify and drive add-on-sales opportunities.
• Drive improvement activities related to risk assessments and risk management.
• Collaborate with the account team during presales, taking responsibility for contract execution strategy, cost estimations, and time and resource planning.
• Participate in contract preparation and pre-sales meeting planning to develop business opportunities.

Required Experience

Candidates should possess 2-5 years of experience in project management or a related field, demonstrating a proven ability to lead and manage complex customer projects.

Work Environment and Culture

At Ericsson, employees are encouraged to use their skills to develop solutions and address complex challenges. The company fosters a diverse and inclusive organization, believing that collaboration among individuals with different experiences drives innovation and future growth. Ericsson is an Equal Opportunity Employer and encourages applicants from all backgrounds to apply.