Ecommerce Manager📣 Job Ad

About Webook and the Role

Webook (********, a company based in Riyadh, Riyadh Province, is seeking a Full-time Ecommerce Manager. This role is central to leading the company's e-commerce business, overseeing daily operations, and driving growth, conversion, and customer satisfaction across all online sales channels. The position requires a professional with 5-10 years of relevant experience.

Role Purpose

The Ecommerce Manager combines strategic planning with hands-on execution to ensure seamless e-commerce operations. This individual will be instrumental in aligning online sales activities with overall company objectives, focusing on both operational efficiency and market expansion within the digital landscape.

Key Responsibilities

• Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.
• Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
• Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
• Handle account management of all sales channel partners and vendors.
• Lead workflows for new product setup and listings.
• Ensure content, pricing, and inventory accuracy across the website and marketplaces.
• Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
• Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
• Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.
• Manage product forecasting to align supply with customer demand.
• Oversee stock delivery accuracy for all new product launches.
• Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.
• Stay updated on e-commerce trends, technologies, and best practices.

Experience Required

• A minimum of 5 to 10 years of experience in e-commerce management or a directly related field.

Work Location and Type

This is a full-time position based in Riyadh, Riyadh Province. The role operates within the dynamic environment of Webook's e-commerce operations.

Application Information

Candidates who meet the outlined experience and possess the capabilities to lead Webook's e-commerce initiatives are encouraged to apply.