Estate Coordinator

About the Role

Alesayi Holding is seeking an Estate Coordinator to manage a portfolio of labor accommodation buildings in Riyadh, Saudi Arabia. This full-time role involves overseeing day-to-day operations, ensuring compliance, and maintaining living standards for residents. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

• Monitor outsourced accommodation providers to ensure compliance with contract terms, service levels, and billing, including invoice validation and deviation escalation.
• Conduct regular inspections of accommodation buildings, assessing cleanliness, hygiene, maintenance conditions, and living standards, with documented findings and follow-up.
• Ensure resident well-being and safety, including fire-safety and regulatory compliance, serving as the primary contact for resident complaints and resolving issues within agreed timelines.
• Log, prioritize, and follow up on maintenance requests with providers or in-house technicians, tracking recurring faults and cost per building.
• Maintain comprehensive accommodation records, including occupancy, licenses, permits, and inspection reports, for audit and government inspection readiness.
• Produce a monthly estate scorecard detailing occupancy, cost per head, service-level performance, open complaints, and safety findings.

Qualifications and Experience

• Diploma or bachelor's degree in facility management, business administration, or a related field.
• 3+ years of experience in facility, property, or workforce accommodation management.
• Experience managing outsourced service providers against Service Level Agreements (SLAs) is an advantage.

Required Skills

• Working knowledge of accommodation, fire-safety, and municipal/civil-defense requirements.
• Strong inspection, reporting, and follow-up discipline.
• Proficiency with Excel and facility-management or ticketing systems.
• Clear communication skills for multicultural resident populations, with a firm but fair approach to handling complaints and supplier escalations.
• Organized, detail-oriented, and capable of managing multiple sites with regular travel within the region.

Additional Requirements

• A valid driving license is required for this role.

Work Environment

This role is based in Riyadh, Saudi Arabia, and involves managing a group of labor accommodation buildings, which may include both outsourced and in-house facilities. Regular travel within the region is expected to cover multiple sites.