Estate Coordinator

About the Role

Alesayi Holding is seeking an Estate Coordinator to manage day-to-day operations for a portfolio of labor accommodation buildings. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and requires 2-5 years of relevant experience. The role involves overseeing both outsourced and in-house accommodation services, ensuring compliance, maintenance, and resident satisfaction.

Key Responsibilities

• Monitor outsourced accommodation providers to ensure adherence to contract terms, service levels, and billing accuracy; validate invoices and escalate any deviations.
• Conduct regular inspections of accommodation buildings, assessing cleanliness, hygiene, maintenance conditions, and overall living standards. Document findings and follow up until resolution.
• Ensure resident well-being and safety, including compliance with fire safety regulations. Serve as the primary contact for resident complaints and facilitate resolution within established timelines.
• Log, prioritize, and follow up on maintenance requests with external providers or internal technicians. Track recurring faults and analyze cost per building.
• Maintain comprehensive accommodation records, including occupancy data, licenses, permits, and inspection reports, ensuring they are audit-ready and compliant with government regulations.
• Produce a monthly estate scorecard detailing occupancy rates, cost per head, service-level performance, open complaints, and safety findings.

Experience and Qualifications

Candidates should possess 3-5 years of experience in a similar role, demonstrating a strong understanding of property management, facility coordination, or accommodation services. The ability to manage multiple tasks and ensure compliance with operational standards is essential.

Required Skills

• Strong organizational and record-keeping abilities.
• Effective communication and interpersonal skills for interacting with residents and providers.
• Problem-solving skills with a focus on timely resolution.
• Attention to detail in conducting inspections and monitoring compliance.
• Proficiency in preparing reports and managing data.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves regular site visits to accommodation buildings and coordination with various internal and external stakeholders.

Application Process

Interested candidates are invited to apply for this Estate Coordinator position. Salary details will be discussed during the interview process.