Executive (Community Management)

About Raya Smart Buildings

Raya Smart Buildings, a subsidiary of Raya, is a market leader in Egypt. The company is currently seeking an Executive for Community Management to join its team in Riyadh, Saudi Arabia. This is a full-time position.

Role Overview

The Executive (Community Management) will be responsible for managing client and visitor interactions, supporting facility operations, and assisting with administrative and sales-related tasks. This role requires 0-1 years of experience.

Key Responsibilities

• Welcome clients and visitors, managing reception duties, calls, and correspondence.
• Handle client requests and complaints, escalating unresolved issues to the manager.
• Support client onboarding, move-ins, and orientation to facilities and services.
• Maintain readiness of workspaces and meeting rooms; coordinate service and maintenance requests.
• Support sales activities through workspace tours, lead capture, and follow-up in the CRM system.
• Maintain accurate client records, bookings, agreements, and administrative documentation.
• Assist with invoicing and payment follow-up in coordination with the manager and Finance department.
• Collect client feedback, support NPS surveys, and assist with community events.
• Support the manager during governmental visits and ensure adherence to approved visitor procedures.

Qualifications and Experience

• 0-1 years of relevant experience.

Company Culture and Benefits

Raya is committed to employee development, offering continuous learning and development plans to support personal and career growth. The company provides career progression opportunities through internal transfers for both horizontal and vertical advancement. Raya also recognizes top achievers annually with an international 5-day trip and encourages community engagement through various CSR programs. Employees receive exclusive discounts at Raya’s Restaurants.

Location and Work Type

This full-time position is based in Riyadh, Saudi Arabia.