Fraud Investigator📣 Job Ad

About the Role

MRSOOL Inc is seeking a Fraud Investigator to join its Trust and Safety team. This full-time position is based in Riyadh. The Fraud Investigator will play a key role in monitoring and investigating suspicious transactions and activities to safeguard the company and its customers from financial losses and reputational damage.

Key Responsibilities

• Monitor and analyze transactions and activities to identify potential fraud, money laundering, or other criminal activities.
• Utilize data analysis, statistical modeling, and fraud detection tools to identify suspicious patterns, trends, and anomalies in financial transactions.
• Investigate suspicious activities and prepare detailed reports of findings.
• Collaborate with other teams to implement fraud prevention measures and improve overall security.
• Stay up-to-date with industry trends and developments in fraud prevention techniques and technologies.
• Provide support and guidance to other team members as needed.
• Contact customers and merchants frequently to verify details.
• Work a flexible schedule/shift/work area, which may include weekends, nights, and/or holidays.

Qualifications and Experience

The ideal candidate will possess a Bachelor's degree in a related field or equivalent experience. A minimum of 2 to 5 years of relevant experience is required for this role.

Required Skills and Proficiencies

• Strong analytical skills and meticulous attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Fluency in both English and Arabic is essential.
• Knowledge of Excel, SQL, and Python is preferred.

Role Context and Expectations

This role requires a driven and curious team player who thrives on collective success. The candidate should be solution-oriented, persevering through challenges with a positive outlook. Empathy and respect are key to collaborating effectively with colleagues. The ability to respond with urgency, adapt to changing circumstances without losing momentum, and achieve significant results is expected.