Fraud Investigator📣 Job Ad

About the Role

Tamara is seeking a Fraud Investigator to join its Trust and Safety team in Riyadh, Saudi Arabia. This full-time position is critical for monitoring and investigating suspicious transactions and activities, aiming to protect the company and its customers from financial losses and reputational damage.

About Tamara

Tamara is a leading fintech platform in Saudi Arabia and the wider GCC region, focused on building a customer-centric financial super-app. The company serves millions of users across KSA, UAE, and Kuwait, partnering with major global and and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra, and Farfetch, as well as small and medium businesses. As Saudi’s first fintech unicorn, Tamara is backed by Sanabil Investments, SNB Capital, and *********, operating from its headquarters in Riyadh with additional regional and global support offices.

Key Responsibilities

• Monitor and analyze transactions and activities to identify potential fraud, money laundering, or other criminal activities.
• Utilize data analysis, statistical modeling, and fraud detection tools to identify suspicious patterns, trends, and anomalies in financial transactions.
• Investigate suspicious activities and prepare detailed reports of findings.
• Collaborate with other teams to implement fraud prevention measures and improve overall security.
• Stay up-to-date with industry trends and developments in fraud prevention techniques and technologies.
• Provide support and guidance to other team members as needed.
• Call customers and merchants frequently to verify transaction details.

Candidate Profile and Skills

The ideal candidate will possess a proven track record of analyzing complex data with precision and extracting valuable insights through keen observation. Proficiency in identifying potentially harmful activities through in-depth investigations and clear reporting is essential. The role requires strong communication skills, with the ability to tailor messages to diverse audiences in both English and Arabic. Candidates should be solution-oriented, adaptable, and capable of working effectively within a team, responding with urgency when necessary.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Demonstrated ability to collaborate with teams and implement effective anti-fraud solutions.

Work Environment and Expectations

This role requires working a flexible schedule, which may include weekends, nights, and/or holidays, to ensure continuous monitoring and response to suspicious activities. The Fraud Investigator will operate within a dynamic team environment, contributing to the overall security posture of Tamara.