Front Desk Receptionist📣 Job Ad

About StellaStays Inc

StellaStays Inc, established in 2019, focuses on developing tech-driven, designed living spaces for short or long stays. The company offers fully furnished homes across MENA, which are bookable online for instant move-in, equipped with high-speed WiFi and amenities, aiming to provide modern living solutions.

The Role of Front Desk Receptionist

StellaStays Inc is seeking a Front Desk Receptionist to join its team in Riyadh. This full-time position is suitable for candidates with 0-1 years of experience. The role requires an organized and detail-oriented individual with strong management and coordination skills to ensure smooth daily operations, positive guest experiences, and effective communication among stakeholders.

Key Responsibilities

• Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock counts to maintain adequate supplies.
• Supervise maintenance and cleaning teams, ensuring efficient scheduling and quality work.
• Coordinate repairs and maintenance tasks promptly to minimize guest disruptions.
• Prepare and maintain daily, weekly, and monthly reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on-ground guest requests.
• Handle add-on service requests and coordinate with relevant service providers.
• Source and manage reliable service providers and vendors, including contract negotiation.
• Maintain data control and protect the confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls, taking accurate messages as needed.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and professional appearance of the reception area.
• Assist with ad hoc administrative tasks as required.

Required Qualifications and Skills

• Proven experience in operations and front desk management, preferably within the hospitality industry.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Excellent communication and interpersonal skills for interacting with guests and stakeholders.
• Proficiency in property management systems and other relevant software.
• Ability to work independently and make sound decisions in a fast-paced environment.

Application Information

This is a full-time position based in Riyadh. Salary details will be discussed during the interview process.