Global Mobility Specialist

About Oliver Wyman Saudi

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. Marsh is committed to embracing a diverse, inclusive, and flexible work environment. The firm aims to attract and retain the best people and embraces diversity across age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

The Role: Global Mobility Specialist

Oliver Wyman Saudi is seeking a Global Mobility Specialist to join its IMEA (India, Middle East & Africa) Mobility & Security team. This full-time role is based in the Riyadh office and supports the Global Mobility Manager – IMEA in delivering compliant, timely, and employee-focused Global Mobility services. The primary focus will be across Saudi Arabia, Qatar, and Bahrain, with additional support for other GCC countries as required.

The specialist coordinates immigration and mobility activities, maintains accurate records, and supports employees through relevant processes. This includes related administrative support, such as preparing and issuing employee letters and documentation. The role involves close collaboration with HC Operations, Recruiting, Talent Management, business stakeholders, and external service providers to ensure an efficient and consistent employee experience while adhering to local requirements and Oliver Wyman policies.

Key Responsibilities

• Manage day-to-day Global Mobility and immigration activities across Saudi Arabia, Qatar, and Bahrain, with support for other GCC countries as required.
• Advise and support employees, candidates, Talent Management, project teams, and other key stakeholders on immigration requirements for cross-border project staffing, business travel, onboarding, and international transfers, coordinating required approvals and documentation.
• Manage immigration cases from initiation through completion, including residence permits, Iqamas/QIDs, work authorization, business visas, renewals, transfers, and cancellations, providing clear guidance on requirements, documentation, fees, and timelines.
• Support in-country processes, including medical examinations, biometrics, and business visa health insurance, as well as relocation processes and applicable benefits, coordinating with HC Operations and relevant external vendors as required.
• Monitor immigration regulations, restrictions, and process changes, assess their impact/risk on employees and project staffing as well as the OW organization, and ensure relevant stakeholders, guidance, and Oliver Wyman internal communication templates/sites are updated accordingly.
• Prepare and issue immigration, mobility, and employee documentation, including required letters and certificates, and provide related administrative support to the Global Mobility Manager and HC team, including document coordination, tracking, filing, and attestation.
• Maintain accurate and confidential immigration and relocation records, databases, and trackers, monitor visa, residence, and work permit expiry dates, and proactively coordinate renewals and required follow-up actions.
• Collaborate with internal stakeholders, cross-regional Global Mobility colleagues, immigration providers, government relations representatives, and other service providers to resolve cases and ensure effective service delivery.

Qualifications and Experience

• Bachelor’s degree with 2–3 years of relevant professional experience, or 3–4 years of relevant experience in lieu of a degree.
• Minimum 2–3 years of experience in Global Mobility, Immigration, HC Operations, or a related field.
• GCC immigration experience, particularly in Saudi Arabia, Qatar, and Bahrain, is preferred.
• Strong proficiency in Arabic and English, both written and spoken.
• Good working knowledge of Microsoft Office; experience with HC, Global Mobility, or case-management systems is advantageous.

Skills and Professional Attributes

• Strong client-service orientation, focused on delivering positive and professional employee experience, managing expectations, and communicating effectively across all levels of the firm.
• Excellent organizational, prioritization, and follow-up skills, with strong attention to detail and the ability to manage multiple cases, competing priorities, and deadlines in a fast-paced environment.
• Self-starter with a strong sense of ownership and accountability, able to work independently while exercising sound judgment.
• Practical problem solver with a proactive, can-do mindset and a willingness to identify opportunities for process improvement.
• Strong interpersonal and communication skills, with the ability to build effective relationships and collaborate across functions, levels, cultures, and geographies.
• Demonstrated discretion and professionalism when handling confidential or sensitive employee information.
• Curious, adaptable, and learning-oriented, with the flexibility to respond to evolving regulatory, business, and mobility requirements.

Oliver Wyman Values

The Global Mobility Specialist is expected to demonstrate Oliver Wyman's core values in their daily work:

• Be Brave: Raise risks and concerns appropriately and constructively challenge processes where improvements can be made.
• Lead with Heart: Engage employees and colleagues with empathy, transparency, and respect.
• Strive for Breakthroughs: Bring curiosity and rigor to continuously improve processes and the employee experience.
• Work as One: Collaborate effectively across Global Mobility, HC, Recruiting, the business, and external partners.
• Own Our Impact: Take accountability for quality, accuracy, confidentiality, compliance, and timely delivery.