Global Operations Manager📣 Job Ad

About Webook and the Global Operations Manager Role

*******, Saudi Arabia's leading event ticketing and experience booking platform, is seeking a Global Operations Manager to join its team in Riyadh, Riyadh Province. ******* leads in technology, features, agility, and revenue, serving major mega-events across the Kingdom and surpassing over 2 billion in sales.

Role Purpose and International Expansion

This full-time role is responsible for driving the company’s international growth by overseeing new market entry. The process spans from initial feasibility studies to full operational launch. The position requires a blend of strategic analysis, regulatory navigation, cross-functional coordination, and project execution to ensure each new country is launched efficiently and integrated seamlessly into the organization’s global ecosystem.

Key Responsibilities

• Conduct comprehensive market research for target regions and prepare country entry business cases, presenting recommendations to leadership.
• Lead license and permit applications with local regulators and authorities, liaising with external consultants, legal firms, and government agencies to ensure full compliance.
• Maintain a repository of entity documents and regulatory updates.
• Oversee entity formation, bank account openings, and hiring setup in new markets, coordinating with Legal, Finance, Operations, and HR to achieve go-live readiness.
• Manage localization projects, ensuring that the app/website, payment methods, and customer care channels are adapted to the new country, partnering with Product, Tech, and Marketing teams.
• Monitor expansion milestones, risk logs, and budgets, reporting progress weekly to leadership, and maintaining dashboards and trackers for all ongoing and upcoming markets.
• Ensure newly launched entities are fully integrated into global governance, reporting, and compliance frameworks, partnering with internal stakeholders to align accounting, HR, and operations processes.

Qualifications and Experience

• 4-6 years of relevant professional experience.
• Exceptional project management and stakeholder coordination skills.

Work Environment and Expectations

This is a full-time position based in Riyadh. The role requires comfort working across multiple time zones and functions, reflecting the global nature of Webook's expansion initiatives.

Application Process

Candidates interested in the Global Operations Manager position are encouraged to apply.