Head of Ecommerce

About the Role

McGregor Boyall is seeking an experienced Head of Ecommerce to join a prominent Food & Beverage (F&B) sector leader in Riyadh, Saudi Arabia. This full-time senior leadership position is designed for a commercially driven e-commerce professional with a proven history of scaling online sales, fostering digital growth, and managing high-performing teams within consumer or F&B environments.

Key Responsibilities

• Develop and execute the overall e-commerce strategy to drive online revenue growth, profitability, and market share.
• Lead and manage an e-commerce team of approximately 10 professionals, overseeing their performance, development, and operational delivery.
• Drive the growth and optimization of online sales channels, including e-commerce platforms, marketplaces, and delivery aggregators.
• Build and maintain strong relationships with key strategic partners, online platforms, aggregators, and other relevant stakeholders.
• Identify new commercial opportunities, partnerships, and digital initiatives to enhance customer acquisition and retention.
• Monitor sales performance, conversion rates, customer behavior, and other key e-commerce KPIs.
• Collaborate closely with marketing, operations, supply chain, and commercial teams to ensure seamless online business performance.
• Lead initiatives focused on improving the customer journey, digital experience, and overall channel profitability.

Required Qualifications and Experience

• Minimum of 7–8 years of relevant experience in e-commerce, with demonstrated leadership experience.
• Previous experience in a Head of E-Commerce, E-Commerce Director, or similar senior e-commerce management role.
• Experience within the F&B, FMCG, retail, or other consumer-facing industries is highly preferred.
• Proven ability to manage and develop teams of 10 or more professionals.
• Strong existing relationships with major e-commerce platforms, online marketplaces, and food delivery aggregators.
• Demonstrated capability to develop commercial strategies, drive revenue growth, and manage channel profitability.
• Strong understanding of the Saudi e-commerce landscape and consumer market.
• Currently based in Saudi Arabia, with strong local market knowledge.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia, requiring an individual with strong local market knowledge.