Head of Teaching Excellence & Operations

About Noon Academy

Noon Academy is an EdTech platform focused on transforming education. The company aims to make learning social, engaging, and technology-driven. As a leading platform in the Middle East, Noon Academy serves over 12 million students and teachers. The company is currently focused on reinventing schools in Riyadh, Saudi Arabia, by integrating social, group-based learning, and AI to enhance the classroom experience and improve learning efficacy.

About the Role

Noon Academy is seeking a Head of Teaching Excellence & Operations to manage the entire teacher lifecycle across its Masarat and Ufuq programs. This full-time role involves overseeing workforce planning, hiring, development, deployment, performance management, and career progression for teachers. The Head of Teaching Excellence & Operations will establish systems, processes, and leadership practices to scale a high-performing teaching workforce while maintaining instructional quality. The position requires a blend of educational judgment and operational discipline to ensure effective teacher placement and support.

Key Responsibilities

• Develop and maintain a teacher demand model by subject, grade, and site, translating delivery requirements into hiring and capacity plans.
• Manage the end-to-end recruitment pipeline, including sourcing, screening, teaching demonstrations, selection, and readiness for deployment.
• Establish consistent selection rubrics to assess subject expertise, instructional practice, and suitability for the delivery model.
• Monitor recruitment metrics such as time-to-fill, pipeline conversion, and hiring quality to identify bottlenecks and ensure reliable staffing.
• Design and implement structured onboarding programs for teachers to prepare them for effective classroom delivery.
• Build continuing professional development (CPD) programs linked to observed teaching practice and student learning outcomes.
• Establish a tiered career pathway for teachers with clear expectations, progression criteria, and development opportunities.
• Equip teacher leaders and managers to provide effective coaching and follow through on development plans.
• Oversee teacher assignment and scheduling across Masarat and Ufuq, aligning expertise with classroom needs.
• Balance teaching load, development time, and wider contributions without compromising instructional quality.
• Maintain visibility of workforce capacity, utilization, and coverage risks, developing contingency plans for staffing gaps.
• Coordinate with academic and delivery teams to resolve scheduling conflicts and support teaching continuity.
• Establish a consistent observation cadence across all classrooms, supported by clear quality standards and calibrated judgments.
• Combine observation evidence with student feedback, learning outcomes, and platform data to identify strengths and improvement priorities.
• Implement timely feedback loops and structured improvement plans with clear expectations, support, and review points.
• Manage intervention and exit protocols, addressing sustained underperformance fairly and consistently in coordination with relevant stakeholders.
• Identify, recognize, and retain high-performing teachers.
• Create structured opportunities for teachers to contribute beyond classroom delivery, including content development, assessment item writing, peer coaching, and quality review.
• Match opportunities to demonstrated expertise, interests, and organizational needs.
• Define clear time allocations, deliverables, quality expectations, and recognition for these contributions.
• Track participation, output quality, and impact to ensure capability activation is measurable and sustainable.

Qualifications and Experience

• A minimum of 10 years of relevant experience in education leadership or operations.
• Demonstrated ability to build and scale high-performing teaching workforces.
• Experience in instructional quality assurance and teacher development.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia.