Head of Teaching Excellence & Operations

About Noon Academy

Noon Academy is an EdTech platform in the Middle East, serving over 12 million students and teachers. The company is focused on transforming the physical classroom experience in Saudi Arabia by integrating social, group-based learning and AI to enhance learning efficacy and provide access to teachers, including virtual instruction.

About the Role: Head of Teaching Excellence & Operations

Noon Academy is seeking a Head of Teaching Excellence & Operations to manage the entire teacher lifecycle for Masarat and Ufuq. This full-time position is based in Riyadh, Saudi Arabia, and requires over 10 years of experience. The role involves developing systems and processes to scale a high-performing teaching workforce while maintaining instructional quality, combining educational judgment with operational discipline.

Key Responsibilities

• Workforce Planning & Hiring: Develop teacher demand models, manage the recruitment pipeline, establish selection rubrics, and monitor hiring metrics.
• Teacher Development & Career Progression: Design onboarding programs, implement continuing professional development (CPD), establish career pathways, and equip teacher leaders for coaching.
• Deployment & Scheduling: Oversee teacher assignments and scheduling, balance teaching loads, manage workforce capacity, and coordinate with academic teams.
• Performance Governance: Establish observation cadences, combine performance data with student feedback, implement improvement plans, and manage intervention and exit protocols.
• Capability Activation: Create opportunities for teachers to contribute beyond classroom delivery, such as content development and peer coaching, and track their impact.

First-Year Success Metrics

• Achieve predictable hiring with tracked metrics and consistent staffing.
• Ensure consistent quality oversight through active observation and documented feedback.
• Improve retention rates for high-performing teachers through development and career opportunities.
• Implement proactive performance management with timely interventions and consistent handling of underperformance.
• Activate teacher capabilities beyond teaching, with defined contributions and measurable outputs.

Company Culture

Noon Academy operates with a "Student First" philosophy, aiming to impact millions of students globally. The work environment encourages challenging the status quo, ownership, and innovation, supporting learning from initial attempts. The role involves collaboration with a leadership team focused on advancing education in Saudi Arabia.