Host/Hostess (Saudi National)📣 Job Ad

About The Ritz-Carlton and This Opportunity

The Ritz-Carlton operates over 100 award-winning properties worldwide, where its Ladies and Gentlemen are dedicated to creating exceptional guest experiences that resonate long after their stay. We are seeking a Host/Hostess (Saudi National) to join our full-time team in Riyadh. This role is fundamental in upholding our commitment to luxury service and ensuring every guest interaction is gracious and thoughtful.

Our Commitment to Service Excellence

At The Ritz-Carlton, our service philosophy is built upon the Gold Standards, which include our Employee Promise, Credo, and Service Values. As a Host/Hostess, you will embody these standards daily, contributing to an environment where every guest experiences unparalleled care and comfort. This foundation guides our team in delivering consistent excellence and setting the standard for luxury service worldwide.

Key Responsibilities

• Greet guests upon arrival and determine the number in their party.
• Seat guests by finding a clean, available table, pulling out chairs, and presenting a current menu.
• Guide guests through dining rooms and provide any necessary assistance.
• Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
• Ensure place settings are appropriate, with each guest having a napkin, clean silverware, and all standard items.
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service quality, and the safety and well-being of guests.
• Follow all company safety and security policies; report accidents, injuries, and unsafe conditions to management; and complete safety training.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Communicate with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and service standards.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: No prior related work experience is required (0-1 years experience).
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None.

Physical Demands

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Join Our Team

This role offers an opportunity to contribute to The Ritz-Carlton's legacy of luxury hospitality. We invite dedicated individuals who are committed to service excellence and upholding our distinguished standards to apply.