Host Saudi Nationals (Pre Opening) DoubleTree by Hilton Olaya North

About the Role

Hilton is seeking a Host (Saudi Nationals) for the pre-opening phase of the DoubleTree by Hilton Olaya North in Riyadh, Saudi Arabia. This full-time position is suitable for candidates with 0-1 years of experience, focusing on delivering exceptional guest experiences and upholding hospitality standards.

Role Overview

The Host plays a key role in ensuring a positive and memorable stay for every guest. This involves managing pre-arrival details, coordinating group arrivals, and providing direct guest support. The position requires maintaining knowledge of hotel services and responding to guest inquiries and concerns promptly.

Key Responsibilities

• Manage pre-arrival details, including confirming reservations, assigning accommodations, and fulfilling special requests.
• Organize and oversee tour and pre-assigned group arrivals to ensure a seamless check-in experience.
• Welcome guests, respond to inquiries, and resolve concerns to maintain service standards.
• Maintain knowledge of all hotel services, VIP requests, and special events.
• Provide phone support by answering and routing incoming calls, maintaining call logs, and following up to ensure guest satisfaction.

Required Experience

• 0-1 years of experience in a relevant field.

About Hilton

Hilton is a global hospitality leader recognized for its workplace culture. The company focuses on delivering guest experiences and fostering a supportive environment for its Team Members. Hilton operates a portfolio of brands and is committed to setting standards for the future of travel.

Application Process

Candidates interested in this full-time Host position are encouraged to apply to join the team at DoubleTree by Hilton Olaya North.