Implementation Engineer

About the Role

Hays is seeking an Implementation Engineer to join their team in Riyadh, Saudi Arabia. This full-time role operates on a hybrid model, requiring 4 days onsite in Riyadh and 1 day remote. The Implementation Engineer will act as a technical advisor, bridging solution design, enterprise deployment, and post-sales technical delivery for large enterprise accounts.

Role Overview

The primary responsibility of this position involves designing, configuring, and integrating complex enterprise cloud and infrastructure solutions. The role also includes providing essential technical support throughout the sales cycle, ensuring comprehensive technical guidance from initial solution design through to post-deployment optimization.

Key Responsibilities

• Designing, installing, configuring, and integrating client-specific enterprise IT solutions with existing customer infrastructure.
• Performing thorough system testing, stability checks, and security validations prior to full-scale go-live.
• Resolving complex implementation hurdles, evaluating post-deployment system performance, and providing ongoing optimization.
• Training client staff on system administration and operations to ensure high adoption, confidence, and long-term expansion.
• Partnering with sales teams to address complex technical questions and leading post-sales technical activities to ensure customer success.

Experience Required

Candidates for this role should possess 5-10 years of relevant experience in implementation engineering or a similar technical advisory capacity.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The work model is hybrid, requiring attendance at the Riyadh office for four days a week, with one day allocated for remote work.

Application Process

The salary for this position will be discussed directly with qualified candidates. Interested applicants are encouraged to apply.