Infrastructure Lead Operation

About the Role

MIS - Al Moammar Information Systems Co. is seeking an Infrastructure Lead Operation to join their team in Riyadh, Saudi Arabia. This full-time role involves leading technical operations for infrastructure maintenance and managed services, ensuring the stability and performance of critical systems.

Key Responsibilities

• Lead technical operations for Infrastructure Maintenance & Managed Services across servers, operating systems, virtualization, networks, security, storage, backup, and monitoring.
• Lead technical escalations for critical incidents, coordinate troubleshooting, and ensure root-cause analysis and corrective actions are completed.
• Coordinate infrastructure maintenance, upgrades, migrations, patches, and production changes, including impact assessments, risk reviews, testing, and rollback plans.
• Monitor infrastructure availability, performance, capacity, and SLA compliance, identifying operational risks and improvement opportunities.
• Coordinate with technical teams, service desk, application teams, and vendors to resolve issues and maintain service continuity.
• Lead technical coordination for disaster recovery, service restoration, and major infrastructure incidents.
• Maintain technical documentation, operating procedures, and knowledge-transfer materials.
• Support infrastructure lifecycle and capacity planning, service improvements, and transition activities.
• Participate in on-call support and respond to critical incidents when required.

Experience and Qualifications

Candidates for this position should possess 5-10 years of relevant experience in infrastructure operations and management. The role requires a strong technical background and proven leadership in managing complex IT environments.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic environment focused on maintaining robust information systems. The role involves collaboration with various technical teams and stakeholders to ensure operational excellence.

Application Process

Interested candidates are encouraged to apply. Salary details for this position will be discussed during the interview process.