IT Coordinator📣 Job Ad

About the Role

Hilton is seeking an IT Coordinator to join its team in Riyadh, Saudi Arabia. This full-time position involves providing comprehensive IT support to ensure the smooth operation of technology infrastructure and systems within the hotel environment. The role focuses on delivering effective technical assistance that contributes to a positive experience for both guests and team members.

Key Responsibilities

• Address technology equipment and connectivity service requests promptly to maintain smooth operation of IT infrastructure, systems, and cellular services, adhering to Hilton Technology Network (HTN) standards.
• Manage and maintain inventory of technology equipment, hardware, software, and related assets.
• Install, set up, and dismantle A/V, communication, networking, and IT equipment in guest rooms, meeting spaces, and hotel work areas.
• Provide technical support and training for hardware and software issues to end-users.
• Process equipment and service billing for guests, resolve internal/external concerns, and authorize necessary billing adjustments to ensure guest satisfaction.
• Document completed repairs, routine maintenance, and special service requests for all technology equipment, noting any issues requiring further attention.

Required Experience

Candidates should possess 0-1 years of experience in a relevant IT support or coordination role. This position is suitable for individuals at the start of their career in information technology.

Hilton's Core Values

Hilton's operational philosophy is guided by core values that define success and inform the qualities sought in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives optimal outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

About Hilton

Hilton is a global leader in the hospitality industry, recognized for its commitment to both guests and team members. The company has welcomed over 3 billion guests worldwide, maintaining its founding vision of hospitality. Hilton's culture has earned it repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. The organization is dedicated to setting new standards for the future of travel through its portfolio of brands and focus on providing a quality stay for every guest.

Application Information

Hilton supports career development at every stage. Interested candidates are encouraged to apply for this full-time opportunity.