IT Support Analyst📣 Job Ad

About Folk Maritime

Folk Maritime is seeking an IT Support Analyst to join their team in Riyadh, Saudi Arabia. This full-time position is critical for maintaining the technical infrastructure and supporting daily operations across the company's offices.

Role Overview

The IT Support Analyst will provide essential technical support, manage IT assets, and ensure the smooth functioning of all IT systems. This role is suited for an individual who demonstrates strong problem-solving abilities and is committed to supporting end-users within a dynamic operational setting.

Core Responsibilities

• Provide comprehensive IT support for employees and office systems.
• Set up devices and user accounts for new joiners, ensuring seamless onboarding.
• Manage IT assets and maintain accurate inventory records.
• Troubleshoot and resolve hardware, software, and connectivity issues.
• Coordinate with external vendors and internal teams to efficiently resolve IT-related requests.

Qualifications and Experience

• A minimum of 2 to 5 years of experience in IT support or a directly related technical role.
• Demonstrated experience with device setup, user support, access management, and routine IT troubleshooting.

Essential Skills and Attributes

• Strong problem-solving skills to diagnose and resolve technical issues effectively.
• A service-oriented mindset, prioritizing efficient and helpful support to end-users.
• Ability to adapt and perform effectively in a fast-paced and evolving business environment.

Application Information

Candidates who meet the outlined qualifications and are interested in this full-time IT Support Analyst position at Folk Maritime are encouraged to apply.