IT Systems Specialist Film Studios (SPA QPFS )📣 Job Ad

Role Overview

Qiddiya is seeking an IT Systems Specialist Film Studios (SPA QPFS) to provide operational IT support and systems coordination for its Film Studio asset in Riyadh. This full-time role focuses on ensuring the availability, reliability, security, and day-to-day usability of business and operational systems that support studio operations. The specialist will work within a lean OpCo environment, engaging in hands-on coordination with centralized IT teams, vendors, and end users across both activation and steady-state operations.

Key Responsibilities

• Provide day-to-day IT operational support and user assistance across the Film Studio asset.
• Support the implementation, administration, and maintenance of business systems, operational platforms, applications, and core infrastructure.
• Coordinate booking systems, operational reporting tools, access-related systems, and business productivity platforms required for asset operations.
• Monitor IT incidents, service requests, recurring issues, and system performance metrics, ensuring timely escalation and resolution.
• Coordinate with centralized IT teams and external service providers to ensure service continuity and standards compliance.
• Support cybersecurity controls, user access management, password and account administration, and data protection requirements.
• Ensure operational readiness of IT infrastructure and user environments ahead of activation milestones, tenant onboarding, workshops, and events.
• Support hardware, software, network, and connectivity troubleshooting activities across office and operational environments.
• Maintain IT asset inventory, license trackers, system documentation, user records, and operational logs.
• Support the implementation of new technologies and future digital solutions that improve operational efficiency and user experience.
• Coordinate technology support requirements for workshops, events, partners, and tenant-facing activation activities.
• Monitor system availability and escalate critical operational issues affecting service continuity.
• Support disaster recovery, backup coordination, and business continuity preparedness in line with corporate standards.
• Ensure compliance with corporate IT governance, security standards, and access control protocols.
• Support end-user training, onboarding, and adoption of approved operational systems.

Qualifications and Experience

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 4-6 years of experience in IT operations, systems support, or service desk roles.
• Experience supporting operational assets, hospitality, entertainment, events, or other service-intensive environments is preferred.

Work Environment

This is a full-time position based in Riyadh, dedicated to supporting the Film Studio asset. The role requires a proactive approach to IT support and coordination within a dynamic operational setting, collaborating with various internal and external stakeholders.

Application Information

Candidates interested in this opportunity are encouraged to apply. Salary details will be discussed during the interview process.