IT Systems Specialist Film Studios📣 Job Ad

About Qiddiya Investment Company and the Role

Qiddiya Investment Company is seeking an IT Systems Specialist Film Studios to join its team in Riyadh, Riyadh Province. This full-time role is integral to providing dedicated operational IT support and systems coordination for the Film Studio asset, ensuring its technological infrastructure is robust and reliable.

Role Purpose and Context

The primary purpose of this position is to maintain the availability, reliability, security, and day-to-day usability of all business and operational systems that support the film studio's operations. The specialist will work within a lean OpCo environment, requiring direct, hands-on coordination with centralized IT teams, external vendors, and end users across both activation and steady-state operational phases.

Key Responsibilities

• Provide daily IT operational support and user assistance throughout the Film Studio asset.
• Support the implementation, administration, and maintenance of business systems, operational platforms, applications, and core infrastructure.
• Coordinate booking systems, operational reporting tools, access-related systems, and business productivity platforms essential for asset operations.
• Monitor IT incidents, service requests, recurring issues, and system performance metrics, ensuring timely escalation and resolution.
• Collaborate with centralized IT teams and external service providers to ensure service continuity and compliance with established standards.
• Support cybersecurity controls, user access management, password and account administration, and data protection requirements.
• Ensure the operational readiness of IT infrastructure and user environments prior to activation milestones, tenant onboarding, workshops, and events.
• Assist with hardware, software, network, and connectivity troubleshooting activities across both office and operational environments.
• Maintain IT asset inventory, license trackers, system documentation, user records, and operational logs.
• Support the implementation of new technologies and future digital solutions aimed at improving operational efficiency and user experience.
• Coordinate technology support requirements for workshops, events, partners, and tenant-facing activation activities.
• Monitor system availability and escalate critical operational issues that may affect service continuity.
• Support disaster recovery, backup coordination, and business continuity preparedness in alignment with corporate standards.
• Ensure compliance with corporate IT governance, security standards, and access control protocols.
• Support end-user training, onboarding, and adoption of approved operational systems.

Qualifications and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 4–6 years of experience in IT operations, systems support, or service desk roles.
• Experience supporting operational assets, hospitality, entertainment, events, or other service-intensive environments is preferred.

Work Environment and Conditions

This full-time position is based in Riyadh and operates within a dynamic, lean OpCo environment. The role requires proactive engagement and coordination with various stakeholders, including internal IT teams, external service providers, and end users, to ensure seamless IT operations across diverse film studio settings.

Application Process

Interested candidates are invited to apply for this full-time opportunity. Salary details will be discussed directly with qualified applicants during the interview process.