Key Account Executive📣 Job Ad

Key Account Executive at Jamjoom Pharma

Jamjoom Pharma is seeking a Key Account Executive to join our team in Riyadh. This full-time position is integral to executing the company’s sales strategies and fostering strong customer relationships within the assigned territory. The role requires 2-5 years of relevant experience.

Role Purpose

The Key Account Executive is responsible for managing assigned key accounts, building robust customer relationships, and achieving defined sales targets. This position plays a vital role in expanding product awareness, driving business growth, and delivering outstanding customer service within the assigned area.

Core Responsibilities

• Achieve or exceed assigned sales targets for specific products in the designated territory or accounts.
• Ensure the implementation of monthly and quarterly activity plans to support target delivery.
• Maintain and grow relationships with assigned key accounts, acting as the primary point of contact.
• Ensure proper documentation of all key account activities and maintain updated customer files.
• Support the execution of commercial agreements and promotional initiatives.

Market Engagement and Customer Relations

• Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends.
• Monitor competitor performance and suggest strategic actions to improve market positioning.
• Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers.
• Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.

Reporting, Forecasting, and Collaboration

• Submit accurate and timely reports on sales performance, account status, and field activities.
• Assist in forecasting demand and provide feedback to support sales planning and inventory control.
• Collaborate with the wider sales and marketing team to align on goals and campaigns.
• Support field activities, conferences, and promotional events when required.

Compliance and Resource Optimization

• Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations.
• Optimize the use of company-provided tools and resources to maximize customer engagement and business impact.

Required Experience

• 2-5 years of experience in a similar key account management or sales role.