Key Account Executive📣 Job Ad

About the Role

Jamjoom Pharma is seeking a Key Account Executive to join our team in Jeddah. This full-time role is central to executing the company’s sales strategies by managing assigned key accounts, fostering strong customer relationships, and achieving defined sales targets. The Key Account Executive plays a vital role in expanding product awareness, driving business growth, and ensuring outstanding customer service within the assigned area.

Core Responsibilities

• Achieve or exceed assigned sales targets for specific products within the designated territory or accounts.
• Implement monthly and quarterly activity plans to support target delivery and business objectives.
• Maintain and grow relationships with assigned key accounts, serving as the primary point of contact.
• Ensure proper documentation of all key account activities and maintain updated customer files.
• Support the execution of commercial agreements and promotional initiatives.
• Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers.
• Respond to customer inquiries and complaints professionally and promptly, ensuring customer satisfaction and loyalty.

Market Insight and Reporting

• Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends.
• Monitor competitor performance and suggest strategic actions to improve market positioning.
• Submit accurate and timely reports on sales performance, account status, and field activities.
• Assist in forecasting demand and provide feedback to support sales planning and inventory control.

Collaboration and Compliance

• Collaborate with the wider sales and marketing team to align on goals and campaigns.
• Support field activities, conferences, and promotional events when required.
• Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations.
• Optimize the use of company-provided tools and resources to maximize customer engagement and business impact.

Candidate Profile

• 2-5 years of relevant experience.
• Good understanding of the healthcare and pharmaceutical market in Saudi Arabia.
• Commercially driven with a focus on achieving measurable outcomes.
• Strong interpersonal skills and a customer-centric mindset.
• Ability to analyze territory and account data to identify opportunities.
• Self-motivated, organized, and capable of managing multiple accounts effectively.
• Proficiency in Microsoft Office and CRM systems (*, Salesforce, Veeva).

Work Environment

This is a full-time position based in Jeddah, offering an opportunity to contribute to the growth of Jamjoom Pharma within the dynamic Saudi Arabian pharmaceutical market.