Managed Services Engineering📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
Job Description
About the Managed Services Engineering Intern Role
Motorola Solutions is seeking a Managed Services Engineering Intern to support its International Services team. This internship provides an opportunity to gain hands-on experience with mission-critical IT and communication solutions, including software applications, AI, and automation used in command centers. The role involves assisting senior engineers and contributing to the delivery of customer-focused, leading-edge solutions within the Asia, Middle East, and Africa region.
Role Context and Contribution
As part of the Services team, you will contribute to the delivery of on-site support and managed services. The team provides comprehensive solutions encompassing voice, data, and video technologies, primarily serving clients in the public safety government sector and the energy & natural resources industry. This internship is designed for individuals with 0-1 years of experience, offering a foundational understanding of mission-critical systems.
Key Responsibilities
- Support senior engineers by shadowing and learning to troubleshoot mission-critical IT and Radio systems.
- Assist in tracking system performance and documenting the resolution of incidents.
- Collaborate with web, mobile, and middleware teams to understand complex technical workflows.
- Contribute to the preparation of reports for customer meetings, focusing on service availability.
- Learn about the monitoring and maintenance of Service Level Agreements (SLAs).
Qualifications and Requirements
- Recent graduate in Engineering or Computer Science.
- Basic understanding of Networking, IT systems, or Wireless Communications.
- A strong desire to learn mission-critical technologies.
- Proficiency in both English and Arabic is required.
Internship Details
This is a full-time internship position. Salary details are not disclosed. Motorola Solutions is committed to building technologies that help protect people, property, and places, fostering collaboration for safer communities and nations.
Requirements
- No experience required
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