Managed Services Engineering📣 Job Ad

20 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Job Description

About the Managed Services Engineering Intern Role

Motorola Solutions is seeking a Managed Services Engineering Intern to support its International Services team. This internship provides an opportunity to gain hands-on experience with mission-critical IT and communication solutions, including software applications, AI, and automation used in command centers. The role involves assisting senior engineers and contributing to the delivery of customer-focused, leading-edge solutions within the Asia, Middle East, and Africa region.

Role Context and Contribution

As part of the Services team, you will contribute to the delivery of on-site support and managed services. The team provides comprehensive solutions encompassing voice, data, and video technologies, primarily serving clients in the public safety government sector and the energy & natural resources industry. This internship is designed for individuals with 0-1 years of experience, offering a foundational understanding of mission-critical systems.

Key Responsibilities

Support senior engineers by shadowing and learning to troubleshoot mission-critical IT and Radio systems.
Assist in tracking system performance and documenting the resolution of incidents.
Collaborate with web, mobile, and middleware teams to understand complex technical workflows.
Contribute to the preparation of reports for customer meetings, focusing on service availability.
Learn about the monitoring and maintenance of Service Level Agreements (SLAs).

Qualifications and Requirements

Recent graduate in Engineering or Computer Science.
Basic understanding of Networking, IT systems, or Wireless Communications.
A strong desire to learn mission-critical technologies.
Proficiency in both English and Arabic is required.

Internship Details

This is a full-time internship position. Salary details are not disclosed. Motorola Solutions is committed to building technologies that help protect people, property, and places, fostering collaboration for safer communities and nations.