Marketplace Moderator Professional Services📣 Job Ad

About the Marketplace Moderator Professional Services Role

Fresha is seeking a detail-oriented Marketplace Moderator Professional Services to join its team in Riyadh. This full-time position requires 0-1 years of experience and focuses on enhancing partner marketplace profiles through high-quality visual content. The role is integral to ensuring partner businesses are presented effectively on the Fresha platform.

Role Overview and Responsibilities

The Marketplace Moderator Professional Services will work closely with Fresha's partners to capture professional images of their businesses. The primary objective is to elevate their marketplace presence with visually appealing photographs that adhere to Fresha's quality and branding standards. This involves managing the entire photography process from scheduling to final upload and profile update.

• Collaborate with partners to schedule and plan photography sessions, aligning with their business needs and availability.
• Travel to partner locations to capture high-quality images that highlight business ambiance, services, and unique features.
• Ensure all captured images are consistent with Fresha's branding guidelines and meet marketplace profile quality standards.
• Edit and retouch images to achieve a professional and polished appearance.
• Manage the process of uploading, categorizing, and updating images on partner profiles, ensuring they are approved.
• Communicate effectively with partners, providing guidance on photo shoots and explaining the benefits of enhanced profiles.
• Maintain accurate records of visits, sessions, and image uploads for internal tracking and reporting.
• Coordinate with internal teams to ensure timely profile updates and address any image quality or approval issues.

Required Skills and Qualifications

Candidates for this role should possess strong attention to detail, particularly in image capture, editing, and selection. Effective communication and interpersonal skills are essential for interacting with partners and internal teams. The ability to manage multiple tasks and projects concurrently is also important.

• Exceptional attention to detail for image quality and guideline adherence.
• Strong interpersonal and communication skills.
• Project management capabilities to handle multiple partners and sessions.
• Proficiency in using professional photography equipment and editing software.
• Ability to work independently, manage time effectively, and take initiative.

Logistical Requirements

This role requires the candidate to be mobile and adaptable. The ability to travel to various partner locations is a core component of the position.

• A valid driving license and access to a car are mandatory.
• Willingness to travel to different partner locations within the region.
• Flexibility to work flexible hours to accommodate partner schedules.

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness, and self-care industry. It connects and supports businesses such as salons, barbers, spas, medspas, fitness studios, and health practices. Trusted by millions of consumers and businesses worldwide, Fresha processes over 1 billion appointments and is used by over 140,000 businesses and 450,000 professionals globally. The company is headquartered in London, UK, with 15 global offices.