Operational Risk Manager

About Geidea

Established in 2008, Geidea is a company focused on digital payment solutions, aiming to empower businesses through continuous innovation. Geidea provides digital payment solutions by attracting talent and leveraging technology that is smart, innovative, and forward-thinking. The company supports businesses of varying sizes and maturities to advance and expand.

The Role: Operational Risk Manager

Geidea is seeking an Operational Risk Manager to join its team in Riyadh, Saudi Arabia. This full-time role is crucial for managing and overseeing Geidea’s operational risk management framework. The manager will ensure that operational risks are effectively identified, assessed, monitored, and reported across the organization. The position provides independent risk oversight, supports compliance with regulatory requirements and approved risk appetite, and drives appropriate risk mitigation and escalation.

Key Responsibilities

1. Accountable for the implementation, maintenance, and continuous enhancement of the Enterprise Operational Risk Management Framework, ensuring alignment with regulatory requirements, industry standards, and Geidea's risk strategy.
2. Overseeing enterprise-wide operational risk assessments, RCSA activities, and maintenance of the Operational Risk Register to ensure material risks are identified, assessed, monitored, and escalated appropriately.
3. Providing independent challenge and reporting on operational risk exposures, emerging risks, risk appetite breaches, and control deficiencies to senior management, Operational Risk Committee, and Board Risk Committee.
4. Oversight of operational incidents, loss events, near misses, and control failures, ensuring root cause analysis, corrective actions, and lessons learned are effectively implemented and monitored.
5. Monitoring operational risk exposures against approved Risk Appetite thresholds and exercising authority to escalate material breaches, exceptions, and deteriorating risk trends through established governance channels.
6. Conducting independent risk review and challenge of new products, material business changes, outsourcing arrangements, critical third-party engagements, and other initiatives that may materially affect Geidea's risk profile.
7. Promoting a strong risk culture across the organization through risk awareness initiatives, Risk Champion engagement, and ensuring operational risk management practices remain compliant with applicable regulatory and governance requirements.

Authority of the Role

• Challenge and require reassessment of operational risk assessments, RCSA results, KRIs, and risk ratings.
• Require remediation plans for risks exceeding approved tolerance levels.
• Escalate material risks, incidents, control failures, and risk appetite breaches to relevant governance committees.
• Reject closure of high and critical risks, incidents, or actions where sufficient evidence of remediation has not been provided.
• Require additional risk review for material projects, products, outsourcing arrangements, and control changes.
• Recommend risk acceptance, treatment, or escalation decisions to the appropriate approval authority.
• Issue independent operational risk opinions to management and governance committees.

Required Experience

Candidates should possess 5-10 years of relevant experience in operational risk management.

Geidea's Core Values

Geidea's operations and decisions are guided by its core values:

• Customer first: Integrated into design thinking and customer service.
• Open: Fostering continuous improvement and evolution.
• Real: Emphasizing directness and accountability.
• Bold: Encouraging self-challenge and innovative thinking.
• Resilient: Promoting recovery and growth from setbacks.
• Collaborative: Recognizing the strength of teamwork for greater achievements.