Parts Sales Representative

About the Role

United Motors Company is seeking a Parts Sales Representative to join their team in Riyadh, Saudi Arabia. This is a full-time position responsible for supporting customers in identifying and purchasing vehicle parts, ensuring inventory accuracy, and contributing to the aftersales division's success. The role requires 0-1 years of experience.

Key Responsibilities

• Assist customers in identifying parts needs, providing accurate information, and recommending suitable parts based on vehicle specifications.
• Demonstrate product knowledge and explain features, benefits, and compatibility of various parts.
• Process parts orders, including pricing, invoicing, and arranging for delivery or pickup.
• Upsell and cross-sell related parts and accessories to maximize sales opportunities.

Inventory Management

• Maintain accurate inventory records, including stock levels, part numbers, and pricing.
• Monitor inventory levels and place orders with suppliers to ensure adequate stock availability.
• Receive and inspect incoming parts shipments, verifying accuracy and quality.
• Organize and maintain the parts storage area, ensuring cleanliness and proper organization.

Technical Support and Customer Relations

• Provide technical support to customers by assisting with part identification, installation instructions, and troubleshooting.
• Collaborate with technicians and service advisors to address customer inquiries and resolve technical issues.
• Stay updated with product knowledge, technical specifications, and industry trends related to automotive parts.
• Build and maintain strong relationships with customers, ensuring satisfaction and loyalty.
• Follow up with customers to ensure their parts needs have been met and address any concerns.
• Collaborate with the sales team and service department to enhance the overall customer experience.

Qualifications

• 0-1 years of experience in a relevant field.
• Ability to assist customers in identifying and purchasing vehicle parts.
• Proficiency in maintaining inventory accuracy.
• Strong customer service and sales skills.

Work Environment

This role is based in Riyadh, Saudi Arabia, and operates on a full-time schedule within the aftersales division of United Motors Company.