People Ops & Culture Specialist📣 Job Ad

About AstroLabs and the Role

AstroLabs is the Gulf’s leading business expansion platform, enabling high-growth companies to establish and scale in Saudi Arabia and the UAE. With operations across Dubai, Riyadh, Lebanon, and other remote locations, AstroLabs has supported over 1,500 companies in the region. The company fosters a fast-paced, collaborative, and purpose-driven culture that values ownership, continuous improvement, and practical problem-solving. We are seeking a People Ops & Culture Specialist for a full-time position in Riyadh, Saudi Arabia, requiring 2-5 years of relevant experience.

Role Summary

The People Ops & Culture Specialist will serve as the operational anchor for AstroLabs’ People function within Saudi Arabia. This role is responsible for ensuring compliance, operational excellence, and a positive employee experience, while actively championing AstroLabs’ culture locally. The specialist will manage Saudi government portals, oversee employee lifecycle operations, and maintain HR systems accuracy. Additionally, this position acts as a primary point of contact for employees and managers, providing support on employee relations matters and fostering engagement within the KSA office.

Key Responsibilities

• Manage Saudi government portals (*, GOSI, Qiwa, Mudad, Muqeem), ensuring accuracy, compliance, and timely submissions.
• Monitor regulatory updates in Saudi labor law, assess their impact, and ensure company compliance.
• Oversee KSA employment documentation and regulatory requirements in coordination with GRO/PRO services.
• Manage the full onboarding process for KSA employees, including documentation, system access, and coordination with managers.
• Administer offboarding processes, ensuring compliant closures, documentation, asset retrieval, and access disablement.
• Serve as the first point of contact for employee queries and concerns, ensuring timely and professional resolution.
• Support conflict resolution and employee relations matters in coordination with the People Team, ensuring policy adherence and local labor regulations.
• Maintain HRIS data accuracy for KSA employees, ensuring real-time updates and proper documentation of employee lifecycle records.
• Manage employee medical insurance enrollment, renewals, upgrades, and claims support, ensuring compliance with local requirements.
• Track company assets (laptops, SIM cards, equipment), coordinate their issuance and retrieval, and report on inventory.
• Champion AstroLabs’ culture and values within the KSA office, identifying and addressing behaviors that may compromise values.
• Design and coordinate local engagement initiatives, including celebrations, recognition moments, and team-building activities.

Indicators of Success

• Achieve full compliance with Saudi labor regulations and government portal requirements, without delays or errors.
• Ensure onboarding and offboarding processes are seamless, compliant, and effectively coordinated.
• Maintain HRIS records with accuracy and real-time updates for all KSA employees.
• Handle employee relations matters professionally and proactively.
• Drive strong engagement and foster a positive workplace environment through effective cultural initiatives.
• Administer assets and benefits accurately and efficiently.
• Build trusted partnerships with employees and managers across the organization.

Qualifications and Requirements

• 2-5 years of experience in a relevant People Operations or HR role.
• Demonstrated high attention to detail and ability to manage multiple priorities effectively.
• Genuine interest in culture-building and enhancing the employee experience.
• Proven trustworthiness and discretion in handling sensitive and confidential matters.
• A solutions-oriented and proactive approach to problem-solving.
• Comfortable navigating and ensuring adherence to regulatory and compliance requirements.

Work Environment and Culture

AstroLabs cultivates a fast-paced, collaborative, and purpose-driven work environment. The company values ownership, continuous improvement, and practical problem-solving, with a focus on building scalable systems and supporting growth. This role contributes to creating an environment where employees are empowered to take initiative and perform their best work, fostering a sense of support and connection within the team.