Planning Associate📣 Job Ad

About the Planning Associate Role

Ninja (quick-commerce) is seeking a Planning Associate to join its operational team in Riyadh, located within the Riyadh Province. This is a full-time position dedicated to supporting the efficiency and reliability of last-mile operations.

Role Purpose and Contribution

The Planning Associate plays a key role in supporting daily planning activities. This involves analyzing operational data, forecasting demand, and monitoring performance. The objective is to collaborate with cross-functional teams to optimize delivery capacity, improve service levels, and drive overall operational efficiency within the quick-commerce framework.

Key Responsibilities

• Support daily last-mile planning and operational execution processes.
• Analyze operational data to identify trends, gaps, and opportunities for improvement.
• Prepare daily, weekly, and monthly performance reports and dashboards.
• Monitor key operational KPIs such as delivery success rate, utilization, productivity, and SLA compliance.
• Coordinate with Operations, Dispatch, Workforce Management, and other cross-functional teams to ensure smooth execution.
• Assist in forecasting order volumes and workforce capacity based on demand patterns.
• Identify operational bottlenecks and recommend data-driven solutions.
• Maintain accurate operational data to support planning and informed decision-making.
• Contribute to process improvement initiatives aimed at enhancing efficiency and service quality.
• Perform ad hoc analysis and provide actionable insights to support business decisions.

Required Experience

Candidates for this position should possess 0-1 years of relevant professional experience. This role is suitable for individuals beginning their career in operational planning or logistics.

Work Environment and Collaboration

The Planning Associate will operate within a collaborative environment, working closely with various internal teams including Operations, Dispatch, and Workforce Management. The role is based full-time in Riyadh, supporting the dynamic demands of a quick-commerce business.

Application Information

Interested candidates are encouraged to submit their application for this full-time Planning Associate position at Ninja.