Retail Supervisor Beauty📣 Job Ad

About the Role

Chalhoub Group is seeking a Retail Supervisor for their beauty division in Riyadh. This full-time position requires 5-10 years of experience. The Retail Supervisor will play a key role in ensuring the commercial success of retail locations and delivering an exceptional guest experience.

Role Overview

The Retail Supervisor acts as a crucial link between back-office operations and the store network. This role involves regular auditing and control of stores to implement corrective solutions and drive performance. The objective is to support Store Directors/Managers in maximizing their retail shops' commercial performance and upholding high standards of guest experience.

Key Responsibilities

• Communicate and cascade brand strategy effectively within the assigned retail network.
• Collaborate with Marketing to ensure the full implementation of marketing and customer experience strategies and programs.
• Implement brand guidelines, adapting them to specific market requirements.
• Monitor sales figures per product line and current stock levels (Sell-Out).
• Manage potential stock shortages, review orders, and update the merchandising team on stock status.
• Record, monitor, and analyze market trends and competitor activities.
• Prepare commercial reports, both quantitative and qualitative, using market study data and internal systems.
• Define sales targets for individual sales team members.
• Track brand performance and provide actionable recommendations.
• Manage organizational resources within established budget guidelines.
• Provide timely and accurate financial information to management regarding the brand's financial position.
• Develop and motivate team members to facilitate knowledge transfer and maintain a positive work environment.
• Monitor team performance and provide formal and informal feedback and appraisals to enhance efficiency.

Company Context

Chalhoub Group is a prominent partner and creator of luxury experiences in the Middle East, representing over 400 international brands across fashion, beauty, jewelry, watches, eyewear, and lifestyle categories. The Group operates more than 950 stores, online platforms, and mobile applications, supported by its innovation hub, The Greenhouse. With a workforce of over 16,000 professionals across eight countries, Chalhoub Group emphasizes a people-first culture that values diversity, equity, and inclusion. Sustainability is integral to their strategy, with a commitment to Net Zero by 2040.

Qualifications and Experience

The ideal candidate will possess 5 to 10 years of experience in a retail supervisory role, preferably within the beauty sector. A strong understanding of retail operations, sales performance analysis, and team management is essential. The ability to interpret brand strategy and implement guidelines across diverse markets is also required.

Work Environment

This is a full-time position based in Riyadh. The role offers opportunities for professional growth and development within a dynamic retail environment. Chalhoub Group is committed to fostering a supportive and inclusive workplace.