Revenue Manager

About Basiqat by Mantis

Basiqat by Mantis, part of the Accor Group, is a luxury eco-resort currently in its pre-opening phase in Riyadh, Saudi Arabia. The resort aims to offer a distinctive hospitality experience that integrates luxury, nature, sustainability, and local culture. As a member of the Accor family, the resort is committed to creating guest experiences and fostering an inclusive work environment.

The Role of Revenue Manager

Basiqat by Mantis is seeking a Revenue Manager to join its pre-opening leadership team in Riyadh. This full-time role requires 5-10 years of experience and involves overseeing both Revenue Management and Reservations operations. The successful candidate will develop and execute revenue optimization strategies, manage efficient reservation processes, and ensure effective distribution management. This position is critical in establishing the resort's commercial systems, distribution channels, pricing structures, and revenue management strategies prior to opening.

Key Responsibilities in Revenue Management

• Develop, implement, and optimize the resort's revenue management strategy in line with business objectives and Accor commercial guidelines.
• Establish pricing strategies across all accommodation categories, market segments, distribution channels, and booking periods.
• Maximize room revenue, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), and overall profitability.
• Monitor market demand, booking trends, competitor pricing, seasonality, and market conditions to identify revenue opportunities.
• Implement dynamic pricing strategies based on demand forecasts, booking pace, and market intelligence.
• Manage room inventory, availability, restrictions, and rate structures to optimize revenue performance.
• Evaluate business mix and distribution profitability to support strategic commercial decisions.
• Collaborate with Sales & Marketing and Food & Beverage teams to identify opportunities for packages, promotions, and ancillary revenue growth.
• Support the development of total revenue management initiatives across the resort.

Oversight of Reservations Operations

• Oversee daily operations of the Reservations department, ensuring efficient and accurate handling of all reservations and guest inquiries.
• Supervise, coach, and develop Reservations team members to maintain high standards of productivity and guest service.
• Establish and monitor reservation procedures, booking standards, and service quality requirements.
• Ensure accurate reservation entries, amendments, cancellations, deposits, payment guarantees, and special requests.
• Monitor reservation conversion rates, response times, booking accuracy, and guest satisfaction.
• Ensure effective management of individual, corporate, group, and leisure reservations.
• Oversee the handling of VIP reservations, special arrangements, and personalized booking requirements.
• Coordinate with Front Office, Sales & Marketing, and other departments to ensure seamless guest arrival.

Candidate Profile

The ideal candidate will be strategic, analytical, and commercially driven, with 5-10 years of experience in Revenue Management. This role requires leadership capabilities to manage the Reservations function and contribute to the successful launch of a new luxury resort.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a pre-opening team environment. The role involves establishing commercial systems and strategies for a new luxury eco-resort under the Accor Group.