Sales Director Enterprise📣 Job Ad

About Lucidya and the Role

Lucidya is an AI-native platform specializing in customer experience (CX) intelligence. The platform manages entire customer lifecycles, from initial engagement through retention and growth, utilizing proprietary NLU capabilities developed in-house and trained on multilingual conversations. This enables marketing, support, CX, and research teams to deliver personalized experiences that enhance customer satisfaction, retention, and lifetime value.

Lucidya is seeking a Sales Director - Enterprise to scale its commercial organization and contribute to its growth phase. This full-time position is based in Riyadh, Riyadh Province, and reports directly to the Chief Revenue Officer.

Role Overview and Impact

The Sales Director will lead a team of sales professionals responsible for securing complex, high-value opportunities, cultivating lasting customer relationships, and driving sustainable revenue growth. This role involves shaping sales methodologies, coaching the team through challenging sales cycles, and establishing the discipline necessary for a predictable, high-performing sales organization. The impact of this role extends beyond revenue, encompassing team development and the sales culture established.

Key Responsibilities

• Develop and execute the sales strategy to achieve revenue growth and support Lucidya's commercial objectives.
• Lead, coach, and develop a high-performing sales team, fostering a culture of accountability, collaboration, and continuous improvement.
• Support the team in winning strategic opportunities by providing guidance throughout the sales cycle and removing obstacles.
• Build trusted relationships with senior customer stakeholders and serve as a key partner in high-value commercial engagements.
• Drive pipeline generation, opportunity progression, and forecast accuracy through CRM discipline and sales management.
• Establish clear Key Performance Indicators (KPIs), monitor team performance, and utilize data to enhance sales execution.
• Navigate complex buying journeys involving multiple stakeholders, formal procurement processes, and executive decision-makers.
• Partner with Marketing, Product, Customer Success, and executive leadership to improve customer outcomes and accelerate business growth.
• Identify opportunities to improve sales processes, forecasting, pipeline quality, and overall commercial effectiveness.

Required Qualifications and Experience

• Minimum of 5 years of experience leading high-performing B2B SaaS sales teams in a growth-oriented environment.
• Demonstrated history of consistently achieving revenue targets and building scalable sales organizations.
• Experience managing long, multi-stakeholder sales cycles and maintaining momentum through formal buying and procurement processes.
• A Bachelor's degree in Business, Marketing, or a related field is preferred.

Candidate Profile and Skills

• An exceptional coach focused on developing team members and optimizing their performance.
• Comfortable leading from the front, supporting the team through strategic customer meetings, negotiations, and complex commercial opportunities.
• Commercially minded, utilizing data, forecasting, and pipeline insights for informed decision-making and team performance improvement.
• Ability to build trust quickly with customers, team members, and cross-functional stakeholders through clear communication and strong commercial judgment.
• Thrives in dynamic environments where priorities evolve, challenges are embraced, and continuous improvement is expected.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia. The salary for this role will be discussed during the interview process.