Senior FM Services Specialist [Saudi National]📣 Job Ad

About Parsons Corporation

Parsons Corporation fosters an innovative culture that empowers individuals to achieve their full potential. Guided by a vision of valuing people, embracing agility, and fostering growth, Parsons is committed to a workplace where employees can thrive and collaborate with exceptional teams.

The Role of Senior FM Services Specialist

Parsons is seeking a Senior FM Services Specialist to join the team in Riyadh, Saudi Arabia. This full-time role involves providing on-site technical oversight and operational governance of Integrated Facilities Management (IFM) services across large-scale workforce accommodation and community assets. The specialist will monitor hard and soft FM services, contractor performance, asset condition, worker welfare, hygiene, maintenance, and service quality to ensure facilities operate safely, reliably, and in accordance with contractual requirements, SLAs, KPIs, and applicable standards.

Key Responsibilities

• Provide day-to-day on-site oversight of IFM activities across various facilities including accommodation, residential blocks, common areas, dining facilities, and supporting infrastructure.
• Lead routine field inspections to assess facility condition, operational performance, cleanliness, safety, and service quality.
• Monitor FM contractors and service providers for compliance with contractual requirements, procedures, SLAs, and KPIs.
• Review contractor response times, work quality, preventive maintenance performance, and service request closure.
• Identify operational deficiencies, engineering defects, maintenance issues, and service failures, initiating appropriate corrective actions.
• Conduct quality inspections of soft FM services such as cleaning, catering, waste management, and pest control.
• Audit mass-catering kitchens and dining facilities for compliance with food safety and hygiene requirements.
• Provide technical oversight of hard FM services and basic Mechanical, Electrical, and Plumbing (MEP) infrastructure.
• Monitor planned preventive maintenance and corrective maintenance activities for building systems.
• Represent City Operations and Asset Management during joint inspections, snagging, commissioning, and handover of new facilities.
• Track resident maintenance requests, complaints, and service issues, coordinating with contractors for timely resolution.
• Maintain accurate records of inspections, incidents, service failures, and contractor performance.
• Prepare daily and weekly FM reports, contractor performance assessments, and management summaries.
• Coordinate with Asset Management, City Operations, HSE, Security, Community Management, and other stakeholders.
• Support emergency response, business continuity, and incident management activities.

Required Qualifications and Experience

• Minimum of 10+ years of facilities management experience, including significant hands-on site supervision and contractor management.
• Strong experience supporting large-scale workforce accommodation, workers’ villages, remote camps, high-density residential compounds, or similar operational facilities.
• Demonstrated experience managing or overseeing Integrated Facilities Management (IFM) service providers.
• Strong working knowledge of both hard and soft FM services, including HVAC, electrical, plumbing, planned/corrective maintenance, cleaning, catering, waste management, pest control, hygiene, and sanitation.
• Experience monitoring contractor performance against contractual SLAs and KPIs.
• Strong understanding of planned preventive maintenance (PPM), corrective maintenance, work orders, and service request management.
• Experience conducting facility inspections, identifying defects, and tracking corrective actions through closure.
• Knowledge of asset management, asset registers, equipment condition monitoring, and lifecycle maintenance principles.
• Experience supporting facility handover, snagging, commissioning, and operational readiness activities.
• Understanding of worker welfare, accommodation quality, hygiene, and facility safety requirements.

Essential Skills

• Ability to interpret FM contracts, scopes of work, performance requirements, and service specifications.
• Strong problem-solving skills to resolve operational issues in a fast-paced environment.
• Ability to direct and influence contractor workforce teams without direct administrative reporting authority.
• Strong attention to detail for identifying recurring operational and service quality issues.
• Strong written and verbal communication skills, including the ability to prepare clear operational reports.
• Ability to work independently and make appropriate operational decisions within assigned authority.
• Strong stakeholder management and multidisciplinary coordination capabilities.

Desired Attributes

• Experience supporting Saudi Arabian giga-projects, major master-planned developments, workforce villages, or large residential communities.
• Experience within City Operations, Asset Management, Facilities Management, Community Operations, or Property Management environments.
• Professional Facilities Management certification (*, CFM, FMP, IWFM) or equivalent.
• NEBOSH, IOSH, OSHA, or equivalent HSE qualification.
• Experience using CAFM, CMMS, asset management, or digital inspection platforms.
• Knowledge of food safety, catering hygiene, sanitation, and high-volume food service operations.
• Familiarity with lifecycle planning, asset condition assessments, preventive maintenance optimization, and reliability improvement.
• Strong contractor management, negotiation, and performance improvement capabilities.