Senior Manager Student Journey & Alumni Engagement📣 Job Ad

About the Role

The British Council is seeking a Senior Manager Student Journey & Alumni Engagement to join its team in Riyadh, Saudi Arabia. This full-time role serves as a locally embedded engagement and delivery lead within a globally connected alumni ecosystem. The position supports the delivery and growth of the Alumni UK programme in-country through alumni engagement, stakeholder coordination, community development, and programme delivery activities. It contributes to the British Council’s strategic objectives in international education, soft power, international relationship building, and global alumni engagement.

Key Responsibilities

• Support the delivery of country-level alumni engagement plans aligned with global Alumni UK priorities.
• Build and maintain productive relationships with alumni, alumni ambassadors, universities, employers, professional networks, and wider stakeholders.
• Support the development and activation of alumni communities, networks, and thematic engagement groups.
• Identify opportunities to strengthen alumni participation, engagement, and advocacy across Alumni UK activities.
• Support the identification and development of alumni stories, case studies, and ambassador activities that demonstrate the impact of UK education and international collaboration.
• Coordinate local delivery of centrally developed communications, toolkits, and engagement activities across relevant channels and stakeholder networks.
• Support audience engagement and retention through targeted communications, storytelling, and event promotion.
• Design and coordinate engaging alumni events, networking activities, and skills initiatives.
• Support the delivery of flagship and locally led alumni engagement events across digital and in-person formats.
• Work with internal and external stakeholders to ensure activities are inclusive, high quality, and aligned with programme objectives.
• Contribute to strengthening awareness and visibility of Alumni UK activities in-country.

Required Qualifications and Experience

• In-depth understanding of education, international education, or alumni engagement environments.
• Experience supporting stakeholder engagement, partnerships, or community engagement activities.
• Experience coordinating events, communications, or programme delivery activities.
• Experience working with digital engagement systems, CRM platforms, or audience databases.
• Strong organisational and project coordination skills with the ability to manage multiple priorities.
• Experience supporting audience engagement, communications, or community-building initiatives.
• Experience working collaboratively across teams and with external stakeholders.
• Strong written and verbal communication skills.
• Experience supporting monitoring, reporting, or insight collection activities.
• Understanding of data protection, consent management, and responsible data handling principles.
• Ability to work effectively in international or multicultural environments.

Desirable Skills and Experience

• Experience supporting alumni engagement, higher education, or international mobility activities.
• Experience supporting the delivery of online or hybrid engagement events.
• Understanding of audience segmentation and digital engagement approaches.
• Ability to identify equality, accessibility, or inclusion considerations within engagement activities and support appropriate responses.
• Experience contributing to storytelling, ambassador engagement, or audience participation initiatives.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. Candidates must possess the pre-existing legal right to work in Saudi Arabia, as mobility, relocation, or visa sponsoring support will not be provided. The British Council supports new ways of working, such as hybrid working, subject to full approval by line management and conditional upon the ability to provide the appropriate level of service. This may be explored during the interview process.