Showroom Sales Representative📣 Job Ad

About the Role

Jazeera Paints is seeking a dedicated Showroom Sales Representative to join our team in Riyadh. This full-time position is central to ensuring exceptional customer service, achieving sales objectives, and maintaining the efficient operation and organization of the showroom. The role involves direct interaction with customers, meticulous product coordination, and effective stock management, all while adhering to company policies.

Customer Engagement and Sales

• Provide a welcoming reception to customers, maintaining a high level of service to meet their needs, deliver goods, and offer comprehensive pre- and post-sales support.
• Guide customers through the showroom, introducing company products, securing orders, calculating quantities, and assisting with color and product coordination based on their specific requirements, through to invoicing and proper goods delivery.
• Achieve established sales targets as outlined in the sales plan.
• Accept and process online customer requests, updating the E-commerce platform with required items and current stock levels.
• Handle all customer complaints professionally and strive for resolution, reporting significant issues to the direct manager.

Showroom Operations

• Keep the showroom organized and clean at all times, ensuring all marketing tools, such as brochures and catalogues, are readily available.
• Maintain order within the showroom environment.
• Coordinate effectively with all showroom staff, including assistants, workers, and drivers.
• Execute activities related to the function using safe and environmental methods.

Inventory Management

• Secure a good stock of all items, especially well-moving ones, by applying the policy to order from warehouses according to minimum and highest levels for each item.
• Adhere to the first-in, first-out (FIFO) policy to avoid dead stock.
• Report all missing products in the main store to the direct manager.
• Ensure the arrangement of goods in warehouses as per guideline of warehouse policy and procedure to ensure accurate stock and avoid discrepancies during periodic inventory operations checks.
• Cooperate with other branches to resell slow-moving items.

Reporting and Compliance

• Commit to accomplishing and achieving management goals and implementing required Key Performance Indicators (KPIs).
• Submit financial reports to the region accountant when required and adhere to depositing any sales cash amount on a daily basis to the company’s account.
• Provide the direct manager with regular reports about competitors' activities and promotions.
• Submit periodic reports of achievements, problems, and failures to the direct manager.
• Implement company’s policies and instructions.

Professional Conduct and Development

The Showroom Sales Representative is expected to maintain a high standard of professionalism and contribute positively to the team environment. This includes providing helpful ideas and suggestions to develop the sales process and value, and performing any other duties assigned by the direct supervisor or manager to support overall showroom objectives.