Solutions Engineering Manager📣 Job Ad

Role Overview

NetApp is seeking a Solutions Engineering Manager to lead and inspire a high-performing team of Solutions Engineers and/or front-line leaders. This full-time position, based in Riyadh, focuses on driving the growth of NetApp’s business by delivering impactful customer outcomes. The role involves leveraging the full technical breadth and differentiation of NetApp’s portfolio, with a key focus on maximizing revenue through effective team coaching and influencing customer buying decisions throughout the sales cycle. Regular travel is required to engage with team members, customers, and partners.

Core Responsibilities

• Lead a team of Solutions Engineers to drive business growth across the region.
• Partner with Client Executive teams to prioritize new account acquisition and expand share-of-wallet in existing accounts through upselling and cross-selling.
• Act as a technical sales orchestrator, deploying appropriate experts at the right time to ensure team success.
• Own and lead the delivery of accurate forecasts and sales stage progression using sales tools.
• Consistently meet and exceed sales quotas.

Strategic Customer Engagement

• Focus on customer imperatives by leveraging NetApp’s solution portfolio and messaging to drive value recognition.
• Proactively address data infrastructure modernization, cloud transformation, cyber resiliency, AI, and Block benefits.
• Coach teams to conduct demonstrations and lead Proofs of Concept (POCs) to build customer confidence and highlight solution differentiation.
• Guide teams in documenting customer requirements, identifying opportunities, defining business objectives, and developing high-quality proposals that address pain points and create differentiated outcomes.

Team Leadership and Development

• Drive a high-performance culture through transparent performance expectations, consistent feedback, and rewards planning.
• Proactively identify high-potential team members and provide ongoing coaching, mentorship, and professional development.
• Manage underperforming team members with fairness and transparency, while recruiting and integrating high-performing talent.
• Possess expertise in coaching team members on technical knowledge, industry trends, and applying insights to solve client problems.

Required Skills and Business Acumen

• Proven ability to oversee the discovery and development of new opportunities, pipeline management, and effective relationship management to maximize revenue.
• Highly organized, data-driven, and committed to Sales Excellence.
• Strong executive presence, influence, and communication skills; ability to build and nurture relationships with team members, customers, and partners.
• Demonstrated ability to stay informed on industry trends, customer challenges, and competitive developments relevant to NetApp’s value proposition.
• Strong business acumen with an understanding of market dynamics to address customer goals and needs.
• Understanding of NetApp’s solutions domains, AI, use-cases, and associated sales plays, with the ability to assess and coach talent in these areas.

Qualifications and Experience

Candidates should possess a minimum of 5-10 years of relevant experience in a solutions engineering or technical sales leadership role. Proven success in hiring, developing, and performance managing teams while maintaining a strong team culture is essential for this position.