Sr. Service Technician📣 Job Ad

About the Role

Lucid Motors is seeking a Sr. Service Technician to join our team in Riyadh. This full-time position requires a minimum of 10 years of automotive service experience. As a Sr. Service Technician, you will be instrumental in diagnosing, troubleshooting, and repairing complex vehicle issues, ensuring the highest standards of safety, quality, and customer satisfaction. You will serve as a technical expert within the workshop, providing guidance to other technicians and supporting escalated repairs.

Role Overview

At Lucid, we are dedicated to creating exceptional mobility experiences through innovation. Our vehicles are built on proprietary technology and a software-defined architecture, embodying our "Compromise Nothing™" approach. This role is crucial in upholding our commitment to excellence by addressing complex technical challenges and contributing to the advancement of our service operations. You will be a key technical resource, driving operational efficiency and technical problem-solving.

Key Responsibilities

• Perform advanced diagnostics, troubleshooting, and repair of complex electrical, mechanical, and vehicle control systems.
• Lead the resolution of intricate and recurring repair concerns.
• Conduct thorough inspections to identify root causes of vehicle issues using specialized diagnostic tools and equipment.
• Execute repairs in strict accordance with manufacturer standards and established workshop procedures.
• Support and perform vehicle software updates, calibrations, and verification processes.
• Ensure all repairs are completed within targeted turnaround times while maintaining stringent quality standards.
• Provide technical guidance, coaching, and hands-on training to Service Technicians.
• Act as a technical escalation point for workshop management and support critical repair activities.
• Ensure strict compliance with all safety requirements, workshop procedures, and quality standards.
• Conduct root cause analysis for technical issues and implement corrective and preventive actions.
• Maintain accurate and detailed service documentation and repair records.
• Collaborate with service advisors and management to provide technical explanations to customers when necessary.
• Work closely with engineering, field service, and technical support teams on complex cases.
• Participate actively in technical meetings, training sessions, and service campaigns.

Qualifications and Requirements

• Diploma or Associate Degree in Automotive Technology, Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum of 10 years of progressive automotive service experience.
• Proven experience in handling advanced diagnostics and complex repair activities.
• Experience mentoring and guiding junior technicians.
• Advanced knowledge of automotive electrical, electronic, and mechanical systems.
• Proficiency with diagnostic software and specialized automotive service tools.
• Ability to interpret technical manuals, wiring diagrams, and repair procedures accurately.
• Strong troubleshooting and root-cause analysis skills.
• Manufacturer certifications and EV certifications are preferred.

Work Environment

This is a full-time position based in Riyadh. You will be part of a team dedicated to maintaining the highest standards of vehicle service and customer satisfaction within a dynamic automotive environment.