Style Coord Housekeeping

About the Role

W Hotels is seeking a Style-Coord-Housekeeping professional to join their team in Riyadh. This full-time role is suitable for candidates with 0-1 years of experience and involves supporting Housekeeping management in daily operations and coordinating efforts across various departments to ensure efficient room management and guest satisfaction.

Key Responsibilities

• Run sold room reports, verify room status, and identify discrepant rooms.
• Prioritize room cleaning and update the status of departing guest rooms.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned by the required time and assign rush rooms or rooms previously on the 'Do Not Disturb' list.
• Complete all necessary Housekeeping paperwork.

Operational Compliance and Guest Relations

• Adhere to all company safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries, and complete required safety training.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate service needs, and express genuine appreciation.
• Ensure adherence to quality expectations and standards in all tasks.

Team Collaboration and Communication

• Develop and maintain positive working relationships with colleagues.
• Support team members in achieving common goals.
• Listen and respond appropriately to concerns from other employees.
• Communicate using clear and professional language, both verbally and in written documents.
• Prepare and review written documents accurately and completely.

Physical Requirements and General Duties

• Enter and locate work-related information using computers.
• Ability to stand, sit, or walk for extended periods.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by supervisors.

Experience and Work Type

This is a full-time position requiring 0-1 years of relevant experience. The role is based in Riyadh and offers an opportunity to contribute to the efficient operation of the Housekeeping department at W Hotels.