Territory Lead Instruments/NSE Central Region SA

About Stryker

Stryker is a global leader in medical technologies, committed to improving healthcare alongside its customers. The company provides innovative products and services across MedSurg, Neurotechnology, Orthopaedics, and Spine, which contribute to better patient and healthcare outcomes. Annually, Stryker impacts over 150 million patients worldwide.

The Opportunity: Territory Lead, Instruments/NSE

Stryker is seeking a Territory Lead Instruments/NSE to manage and drive sales for the Instruments/NSE portfolio within the Central Region of Saudi Arabia. This full-time position is based in Riyadh, Saudi Arabia, and requires 2-5 years of relevant experience.

Key Responsibilities

• Establish, develop, and maintain relationships with current and potential customers within the assigned territory.
• Monitor market trends, competitor activities, product developments, and legal regulations, reporting findings to management.
• Execute sales activities to meet regional sales targets aligned with company strategies and prepare required sales reports.
• Plan, implement, and report on customer/partner visits and product demonstrations based on sales targets and customer demands.
• Evaluate customer/partner requests for proposals and prepare comprehensive material lists tailored to customer needs.
• Inform customers about various purchasing methods (*, tender, intermediate purchase, leasing, external purchase) and collaborate with the tender department on procurement projects, supporting their completion and reporting.
• Track material delivery dates within the territory and communicate updates to customers.
• Oversee material delivery and installation, provide post-sales user training, and attend surgery cases as required.
• Ensure customer bills reach the accrual stage and coordinate with the Finance and Accounting department to facilitate timely collections.
• Communicate customer feedback and complaints to the Quality Management Representative and Manager, evaluate feedback, take necessary actions, and report to customers and relevant stakeholders.
• Prepare and appropriately use Congress/Demo materials, ensuring their sterilized and non-damaged return to the storehouse.
• Communicate scientific support requests and plans to the marketing department and provide support for these processes.
• Offer support to the logistics team as needed.

Qualifications and Requirements

• 2-5 years of experience in a relevant field.
• Possession of a valid KSA driving license.
• A good understanding of procedures and concepts within the discipline, which will be further developed through job-related training and on-the-job experience.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, focusing on the Central Region of KSA. The role involves direct engagement with customers and partners in the field.

Application Process

Candidates who meet the specified requirements are encouraged to apply for this role.