Trade Channel Associate

About the Role

Merck Healthcare is seeking a Trade Channel Associate to join their team in Riyadh. This full-time role involves supporting the planning and execution of activities across trade channels within the pharmaceutical and healthcare market. The Associate will contribute to strengthening relationships with trade partners and customers, coordinating sales initiatives, and supporting channel plans to enhance product availability, customer engagement, and business performance.

Role Context

The Trade Channel Associate will work closely with sales, marketing, supply chain, finance, and other cross-functional teams. The primary objective is to ensure the effective and timely implementation of commercial plans. This position is integral to Merck Healthcare's purpose of helping to create, improve, and prolong lives through medicines, intelligent devices, and innovative technologies in therapeutic areas such as Oncology, Neurology, and Fertility.

Key Responsibilities

• Support the development and execution of trade channel plans aligned with business and customer objectives.
• Coordinate sales activities, campaigns, and initiatives across assigned trade channels.
• Maintain effective working relationships with distributors, wholesalers, pharmacies, healthcare customers, and other relevant trade partners.
• Serve as a point of contact for day-to-day commercial coordination with trade partners and internal stakeholders.
• Prepare sales updates, channel reports, customer information, and performance summaries.
• Monitor sales activities and identify opportunities to improve product availability, customer engagement, and channel performance.
• Support the preparation of customer meetings, business reviews, presentations, and action plans.
• Coordinate promotional materials, product information, and other commercial requirements with relevant teams.
• Track agreed actions, deadlines, and follow-ups to ensure reliable execution.
• Collaborate with supply chain and customer service teams to help resolve availability, order, and delivery-related issues.
• Ensure that trade channel activities comply with applicable company policies, procedures, and industry requirements.
• Contribute to the continuous improvement of trade channel processes and ways of working.

Qualifications and Experience

• 2-5 years of relevant experience.
• A customer-focused and collaborative approach.
• Ability to translate plans into practical actions and follow through on commitments.
• Proficiency in working with data, preparing reports, and communicating commercial insights.
• Strong attention to detail and reliable time management skills.
• A proactive mindset and willingness to take ownership of tasks.
• Ability to build trust with internal teams and external trade partners.
• Professional judgment in handling customer, product, and commercial information.

Performance Measurement

Success in this role will be measured by the timely and effective execution of channel and sales activities, strong coordination with trade partners and internal stakeholders, accurate and useful sales and channel reporting, progress against agreed customer and channel objectives, prompt follow-up and resolution of commercial or operational issues, and consistent adherence to company policies and applicable industry requirements.

Application

Merck Healthcare is committed to fostering a diverse and inclusive working culture. Interested candidates are invited to apply and contribute to a team dedicated to scientific discovery and human progress.