Vendor Enablement E E Mentor

About the Role

Ericsson is seeking a Vendor Enablement E2E Mentor to support field operations in Riyadh, Saudi Arabia. This full-time role involves enabling Authorized Service Providers (ASPs) to manage activities across the full delivery lifecycle, ensuring alignment with Ericsson's operational standards and ways of working.

Role Purpose and Contribution

The primary purpose of this position is to provide technical guidance, coaching, and operational support to ASPs. The mentor will strengthen ASP capabilities, ensure delivery quality, maintain compliance and governance, and proactively resolve operational issues. This role also contributes to building self-sufficiency within ASP teams and supporting a scalable model for high-quality field delivery.

Key Responsibilities

• Enable ASPs to manage end-to-end delivery, covering planning, readiness, execution, closure, and handover.
• Provide technical guidance, mentoring, coaching, and operational support to ASP teams.
• Ensure consistent adoption of Ericsson processes, tools, governance requirements, and delivery standards.
• Monitor field execution and reinforce quality, safety, and compliance standards.
• Identify and address delivery gaps, recurring issues, and operational escalations.
• Support ASP teams in solving technical and operational challenges.
• Conduct technical site surveys and review Technical Site Survey Reports (TSSRs).
• Support site surveying, planning, installation, commissioning, troubleshooting, and acceptance activities.
• Review technical drawings, Bills of Quantities (BoQs), and site documentation.
• Monitor project KPIs, maintain delivery tracking, and prepare reports and presentations.
• Contribute to a sustainable and scalable ASP enablement model.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant professional experience is required.
• Demonstrated ability to provide technical guidance and operational support in field operations.
• Experience in managing end-to-end delivery processes, from planning to handover.
• Familiarity with telecommunications network deployment and service delivery.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role involves working within a diverse team focused on innovation and collaboration to address complex challenges in the telecommunications industry.

About Ericsson

Ericsson offers opportunities to utilize skills and imagination to develop solutions for industry challenges. The company fosters a diverse and inclusive organization, believing that collaboration among individuals with varied experiences drives innovation and future growth. Ericsson is an Equal Opportunity Employer.