Web Manager📣 Job Ad

About The Red Palace and the Opportunity

The Red Palace, a historic landmark in Riyadh originally built in 1943, is being reimagined as an ultra-luxury boutique hotel under the Boutique Group. Blending timeless elegance with contemporary sophistication, it offers an exclusive glimpse into the Kingdom’s past through meticulously restored architecture and curated cultural experiences. As The Red Palace prepares for its opening phase, we are seeking a Web Manager to join our team in Riyadh on a full-time basis, bringing 3-5 years of relevant experience.

Role Purpose

The Web Manager will be responsible for managing and optimizing The Red Palace’s digital web presence to ensure performance excellence, brand consistency, and a seamless user experience. This role focuses on end-to-end website governance, combining technical oversight, content management, UX optimization, and cross-functional coordination to support marketing, commercial, and operational objectives within a luxury hospitality environment.

Key Responsibilities

• Manage the day-to-day operations of the Palace’s website(s), ensuring accuracy, stability, security, and uptime.
• Monitor and optimize website performance, including loading speed, responsiveness, usability, and technical health.
• Coordinate website enhancements, updates, and feature rollouts in line with approved priorities and timelines.
• Oversee website content updates in collaboration with Marketing, PR, HR, and Operations teams.
• Ensure all website content adheres to brand guidelines, tone of voice, and visual identity standards.
• Manage CMS platforms, ensuring content accuracy, version control, and error-free publishing.
• Implement and maintain SEO best practices to enhance search visibility and organic traffic.
• Monitor website performance using analytics tools such as Google Analytics and Search Console.
• Prepare structured performance reports, translating data into insights and optimization recommendations.
• Continuously review and optimize user journeys to improve engagement and conversion outcomes.
• Conduct usability reviews and testing, recommending UX/UI enhancements where required.
• Ensure intuitive navigation, clear information architecture, and effective call-to-action placement.
• Act as the primary point of contact for web developers, designers, hosting providers, and technical vendors.
• Coordinate bug fixes, system updates, security patches, and maintenance activities.
• Ensure compliance with data protection, privacy, accessibility, and cybersecurity standards.
• Support digital marketing campaigns through landing page development and optimization.
• Coordinate website integrations with booking engines, CRM systems, payment gateways, or other platforms, where applicable.
• Ensure alignment between website functionality and the broader digital ecosystem.
• Embrace and demonstrate the Palace’s legacy values and competencies in all internal and external interactions.
• Act as a custodian of brand standards across all web touchpoints.

Core Competencies

• Digital & Technical Acumen
• User-Centric Thinking & UX Awareness
• Analytical & Insight-Driven Decision Making
• Stakeholder & Vendor Management
• Attention to Detail & Quality Orientation
• Ownership, Accountability & Reliability

Qualifications and Experience

• Bachelor’s degree in Digital Marketing, IT, Computer Science, or a related field.
• 3–5 years of experience in website management or digital roles.
• Hands-on experience with CMS platforms (*, WordPress or similar).
• Working knowledge of HTML, CSS, and core web development principles.
• Experience with SEO, analytics tools, and digital performance tracking.
• Preferred: Experience in hospitality, luxury brands, or multi-property environments.
• Preferred: Familiarity with booking engines, CRM systems, or e-commerce integrations.
• Preferred: Understanding of UX/UI best practices.

Work Environment

This role operates within the refined and dynamic environment of an ultra-luxury boutique hotel, contributing to the establishment of its digital presence during the opening phase in Riyadh.

Application Details

We invite qualified candidates to apply for this full-time position.