Cluster Director Food & Beverage of Raffles & Fairmont the Red Sea📣 Job Ad

Role Overview

Raffles Hotels & Resorts is seeking a Cluster Director of Food & Beverage to lead culinary operations for Raffles & Fairmont the Red Sea. This full-time position is based in Umluj, Tabuk, Saudi Arabia, within the Red Sea Project, a new luxury destination.

About Raffles & Fairmont the Red Sea

Positioned within the kingdom's Red Sea Project, this resort offers a nature-focused experience with 361 rooms and eleven distinct dining concepts, including an overwater restaurant with views of the Red Sea and mangroves. It features a Spa and is located next to an 18-hole championship golf course. The resort is committed to setting new standards in sustainable development, situated on 200km of untouched coastline, an archipelago of over 90 unspoiled islands, and rich marine habitats.

Key Responsibilities

• Develop and implement strategic plans to elevate food and beverage offerings across all Raffles & Fairmont properties in the Red Sea region.
• Oversee the financial performance of all F&B outlets, including budgeting, cost control, and revenue optimization.
• Lead and inspire a large team of F&B professionals, fostering a culture of excellence and innovation.
• Ensure the highest standards of customer service and guest satisfaction across all dining venues.
• Collaborate with executive chefs to create innovative menus that reflect local flavors and international trends.
• Establish and maintain strict quality control and food safety standards across all operations.
• Manage inventory and supply chain to ensure efficient operations and cost-effectiveness.
• Build and maintain relationships with key stakeholders, including local suppliers and industry partners.
• Monitor and analyze key performance indicators (KPIs) to track operational efficiency and profitability.
• Develop and execute comprehensive staff training and development programs.
• Oversee the implementation and optimization of point-of-sale (POS) systems and technology solutions.
• Champion sustainability initiatives and environmental best practices throughout all food and beverage operations.
• Develop and execute marketing strategies and promotional campaigns to drive F&B revenue and enhance brand visibility.
• Represent Raffles & Fairmont the Red Sea at industry events and forums.

Qualifications and Experience

• Bachelor's degree in Hospitality Management or a related field.
• Minimum 10 years of experience in luxury hospitality F&B management, with a proven track record of success.
• Extensive experience in managing multi-outlet operations within high-end hotels or resorts.
• Experience in pre-opening stages, including project coordination, scheduling, and document control, is required.
• Experience working in the Middle East is required.
• Fluency in English is required; knowledge of Arabic is considered an advantage.

Required Skills and Attributes

• Strong financial acumen with expertise in budgeting, P&L management, and revenue optimization.
• Exceptional leadership skills with the ability to inspire and develop large teams.
• Advanced knowledge of food safety regulations and certifications.
• Proficiency in inventory management and supply chain optimization.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels.
• Strong problem-solving skills and the ability to make decisive actions in a fast-paced environment.
• In-depth understanding of Middle Eastern cuisine and culture, as well as international food and beverage trends.
• Understanding of ultra-luxury guest expectations and brand alignment.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Application Information

This full-time position offers an opportunity to contribute to a significant luxury hospitality development in Saudi Arabia. Salary details for this role will be discussed during the recruitment process.