Information Technology Assistant📣 Job Ad

About Jayasom Wellness Resort Amaala

Jayasom Wellness Resort, opening in 2026 at Triple Bay, AMAALA, is an exclusive retreat developed in partnership with Red Sea Global (RSG). This immersive destination is designed for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection. Jayasom embodies purpose-driven hospitality, rooted in holistic health, integrative medicine, and soulful care, offering tailored journeys that combine Western science and complementary therapies.

The Role: Information Technology Assistant

Jayasom Wellness Resort Amaala is seeking an Information Technology Assistant for a full-time position in Tabuk, Saudi Arabia. This role is integral to supporting the leadership team in translating the resort's strategy into actionable programs and activities. The Assistant provides high-level technical support and systems analysis to identify, prevent, and resolve service interruptions across the property’s networks and systems. Additionally, the role involves acting as an ambassador for the company’s wellness and sustainability culture.

Key Responsibilities

• Provide technical expertise, leadership, and project coordination to support and maintain the continuity of the property’s computer systems and networks.
• Monitor systems usage and needs, and research, identify, and recommend new hardware and applications to improve stability and support future management information system requirements.
• Recommend and implement policies and practices to maximize resource utilization.
• Take a lead role in the development, implementation, and maintenance of the data recovery aspects of the property’s disaster recovery plan.
• Analyze information to determine, recommend, and plan the layout for computers and equipment, ensuring efficient operation and effective use of allotted space.
• Maintain knowledge of developments in IT systems and hardware, incorporating new developments into the resort's future systems.
• Continuously analyze complex business needs and recommend technical solutions.
• Lead and prioritize the workload of subordinates.
• Perform testing and troubleshooting of application software to ensure smooth integration of information systems and maximize data flow efficiency.
• Maintain a working knowledge of all information systems software and provide support and training to staff on application software and business processes.
• Diagnose hardware and software problems and replace defective components.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Maintain effective communication across all organizational levels and foster a friendly, dynamic, and collaborative work environment.
• Work towards exceeding company business targets and adopt a positive, resourceful, and innovative approach to projects.

Qualifications and Experience

• BSc/BA in Information Technology or Computer Science (preferred).
• Proven experience in an IT role, preferably within a resort environment, with 2-5 years of relevant experience.
• Experience working with multicultural teams.
• Pre-opening experience is an advantage.

Required Skills and Attributes

• Strong knowledge of information systems management, computer science, software applications, database management, and hospitality industry IT trends.
• Competencies in people management, critical and strategic thinking, negotiation, problem-solving, interpersonal savvy, communication, leadership, consultation, and risk management.
• Technical skills including project management, planning, prioritizing, administering, integration systems, analysis, information gathering, and performance management.
• Demonstrated teamwork and collaboration, global and cultural awareness, organization, time management, and attention to detail.
• A positive, creative, innovative, friendly, approachable, flexible, adaptable, reliable, and empathetic attitude with strong work ethics and integrity.

Work Type and Location

This is a full-time position located in Tabuk, Saudi Arabia. The successful candidate will join a pioneering team dedicated to elevating human potential and reshaping the future of wellness.