Showroom Sales Representative📣 Job Ad

About the Role

Jazeera Paints is looking for a Showroom Sales Representative to join our team in Taif, Saudi Arabia. This full-time position is crucial for delivering exceptional customer service, achieving sales objectives, and ensuring the smooth operation of the showroom.

Key Sales and Customer Service Responsibilities

• Provide excellent customer reception and maintain a high level of service within the showroom.
• Address customer needs, facilitate product delivery, and offer comprehensive pre- and post-sales support.
• Guide customers through the product selection process, from initial introduction to securing orders.
• Calculate required product quantities and assist customers with color and product coordination according to their needs.
• Streamline the invoicing process and ensure accurate delivery of goods.
• Achieve established sales targets as outlined in the sales plan.
• Process online customer requests and update the E-commerce platform, considering required items and stock levels.
• Handle customer complaints professionally and report them to the direct manager.
• Provide the direct manager with regular reports on competitor activities and promotions.
• Cooperate with other branches for the resale of slow-moving items.
• Submit periodic reports on achievements, challenges, and failures to the direct manager.
• Offer constructive ideas and suggestions to enhance the sales process and value.

Showroom and Inventory Management

• Coordinate effectively with all showroom staff, including assistants, workers, and drivers.
• Maintain the showroom's organization and cleanliness at all times.
• Ensure the availability of all marketing tools, such as brochures and catalogues.
• Secure adequate stock levels for all items, especially fast-moving products, by applying the policy to order from warehouses according to minimum and maximum levels.
• Implement the first-in, first-out (FIFO) policy to prevent dead stock.
• Report all missing products in the main store to the direct manager.
• Ensure goods in warehouses are arranged according to warehouse policy and procedure to maintain accurate stock and prevent discrepancies during periodic inventory.
• Responsible for maintaining overall order within the showroom.

Financial and Operational Compliance

• Commit to achieving management goals and implementing required Key Performance Indicators (KPIs).
• Submit financial reports to the region accountant when required.
• Adhere to depositing any sales cash amount on a daily basis to the company’s account.
• Implement all company policies and instructions.
• Execute all function-related activities using safe and environmentally sound methods.
• Perform any other duties assigned by the direct supervisor or manager.

Candidate Profile

The ideal candidate will demonstrate strong customer service skills, a proactive approach to sales achievement, and excellent organizational abilities. While specific experience requirements are not detailed, a commitment to maintaining high standards in showroom operations and customer satisfaction is essential. The role requires an individual who is detail-oriented, capable of managing inventory, and proficient in reporting.

Work Environment

This is a full-time position within Jazeera Paints, operating in a dynamic showroom environment in Taif. The role requires collaboration with various team members to ensure operational excellence and a positive customer experience.