Basin & Key Account Manager

About the Role

Air Liquide is seeking a Basin & Key Account Manager for the KSA West Coast. This full-time role, based in Yanbu, combines comprehensive commercial ownership of the basin with strategic management of major key accounts. The position focuses on maximizing basin profitability, ensuring revenue and cash performance, securing long-term customer retention, and fostering sustainable growth. The manager will serve as the primary commercial lead for the Western basin and the central point of contact for key accounts, coordinating various internal functions while upholding safety, compliance, and governance standards.

Key Responsibilities

• Strategic Key Account Management & Retention: Act as the primary commercial contact and end-to-end owner for the KSA West Coast basin portfolio. This includes managing daily performance across profitability, contractual obligations, retention, and service quality. Develop and execute 3-to-5-year Strategic Account Plans covering retention, growth, competitive threats, and joint value creation roadmaps (efficiency, reliability, optimization, expansion, and decarbonization). Build and maintain multi-level stakeholder matrices across customer and internal functions, leading Quarterly Business Reviews (QBRs) and steering committees. Lead full contract lifecycle administration, including complex negotiations, amendments, renewals, extensions, and commercial settlements, ensuring timely action and protecting the company’s long-term position. Maintain oversight of customer and company obligations, contractual notices, payment terms, indexation, volume commitments, and proactive mitigation plans for competitive, contractual, or operational risks.
• Commercial Strategy, P&L & Working Capital Management: Formulate and execute the localized West Coast commercial strategy, reflecting customer priorities, market conditions, competitive dynamics, and long-term asset positioning. Own and actively manage revenue, margin/OI, pricing, volume performance, and commercial cost drivers, preparing annual budgets, rolling volume/revenue forecasts, and monthly actual-versus-forecast variance analyses. Implement approved pricing strategies, contractual indexation, and minimum volume/Take-or-Pay mechanisms to safeguard profitability and prevent revenue leakage. Validate monthly billing inputs and coordinate with Finance for accurate, timely invoice issuance and dispute resolution. Maintain commercial ownership of accounts receivable, monitor Days Sales Outstanding (DSO) and overdue aging, lead collection escalations, and partner with Credit Management to evaluate and mitigate payment exposures.
• Business Development, Growth, Operational Execution & Commercial Governance: Partner with Business Development and Technical teams to evaluate expansion projects, greenfield opportunities, and decarbonization initiatives, preparing business cases and commercial validation packages. Serve as the commercial lead during supply disruptions, major turnarounds, or operational events, driving commercial risk mitigation and managing claims or disputes. Champion customer requirements internally across Operations, Supply Chain, and Technical teams to translate feedback into service reliability improvements and seamless onboarding of newly commissioned projects. Ensure strict adherence to corporate governance, anti-bribery regulations, internal delegation of authority, and safety (EHS) standards, while maintaining accurate CRM records, contract documentation, and reporting to the Commercial Director.

Qualifications and Experience

• 8-12 years of relevant professional experience.

Work Type and Location

This is a full-time position based in Yanbu, Saudi Arabia.

Application Process

Salary details for this position will be discussed during the interview process.