AI Engineer

About Foodics

Foodics is a leading provider of restaurant management ecosystems and payment technology. Established in 2014, Foodics is headquartered in Riyadh with offices in five countries, including UAE, Egypt, Jordan, and Kuwait. The company serves customers and partners in over 35 countries globally, having processed over 6 billion orders. Foodics has secured three funding rounds, with the latest raising $170 million, making it one of the rapidly evolving SaaS companies in the MENA region.

Role Overview: AI Engineer

Foodics is seeking an AI Engineer to construct agentic AI architecture. This full-time role involves leveraging large language models to orchestrate planning, execution, and tool interactions with minimal supervision. The position requires 0-1 years of experience and focuses on hands-on backend software engineering, including coding, testing, and system diagnostics within a compact engineering team. While prompt design is part of the workflow, the primary focus is on addressing complex architectural challenges within the underlying infrastructure.

Key Responsibilities

• Architect and maintain agent infrastructure, including orchestration logic, session handling, state management, and reliable backend service interfaces.
• Design robust tool integrations and MCP servers with precise boundary definitions and comprehensive error recovery handlers.
• Implement end-to-end tracing and observability for model calls, retrieval, and tool executions, adhering to OpenTelemetry GenAI standards.
• Construct evaluation suites, benchmarks, and regression tests to validate model iterations and systematically capture production edge cases.
• Perform deep-dive root cause analysis on runtime failures, loops, context degradation, or hallucinated outputs to strengthen system resiliency.
• Enforce runtime guardrails, cost thresholds, RBAC permissions, output validation schemas, and human-in-the-loop validation triggers.
• Monitor industry advancements, emerging AI research, and architectural patterns, sharing technical insights across the engineering organization.

Required Experience and Skills

• 0-1 years of experience in a relevant field.
• Proficiency in backend software engineering, including coding, testing, and system diagnostics.
• Experience with microservices, integration protocols, state management, tracing, and evaluation harnesses.
• Ability to build production-ready, reliable, and scalable systems.
• Understanding of agentic engineering principles and large language models.

Work Environment and Culture

Foodics fosters an inclusive and diverse culture that supports innovation and offers flexible in-office and hybrid work setups. The company provides competitive compensation packages, including bonuses and potential for shares. Foodics prioritizes personal development through regular training and an annual learning stipend. The team comprises over 30 nationalities working in 14 countries, offering opportunities for autonomy, mentorship, and challenging goals.

Career Development

Foodics welcomes applicants across diverse seniority levels, acknowledging that production-grade agentic engineering is an emerging discipline. Candidate capability will determine final level placement, with opportunities ranging from early-career developers to veteran software architects. Engineering excellence is mandatory at all levels; junior engineers will be paired with senior mentors to own production components within three months, while senior engineers will drive technical standards and architectural vision.